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We are looking to hire a hands-on Cloud Solution Architect (CSA) to join our diverse, talented, high performance, and innovative team, focused on driving rapid cloud solutions on Azure via the Cloud Accelerate Factory. The Cloud Accelerate Factory is best suited for individuals that are highly technical, solution focused and have a passion for Project Management. The Cloud Accelerate Factory provides opportunity to drive feedback into Microsoft’s core product teams to help improve our platform. CSAs are senior individual contributors who operate globally and engage directly with customers. It is a hands-on technical and governance role spanning across design, build, and production. Candidates are expected to comfortably switch from a whiteboard to the keyboard. This is a truly exciting role that will feature unique and challenging technical problems to solve and to help our customers succeed. We are looking for a Cloud Solution Architect (CSA) within the Cloud & AI Platforms Global Customer Success team focused on helping customer jumpstart Azure projects with zero-cost deployment assistance by leveraging the Cloud Accelerate Factory, also known as the Factory.
Job Responsibility:
End-to-end ownership of Factory engagements to help customers jumpstart their Azure projects with no-cost deployment assistance
Provide Factory delivery oversight which includes being hands-on with delivery based on business requirements
Deliver proactive technical program management for Factory engagements by overseeing project execution and mitigating delivery risks, ensuring seamless coordination and successful outcomes for customers
Deliver Customer success on the Microsoft Cloud & AI Platforms with a special focus on driving velocity and enabling timely execution of high-value Factory delivery projects for customers based in the Japan area
Accountable for working with internal Microsoft stakeholders in the Japan Specialist Team Unit (STU) and Customer Success Unit (CSU) to deliver customer outcomes through Factory delivery projects
Orchestrate effective execution of Partner + Factory delivery to scale reach and impact across all customer segments
Drive the acceleration and removal of delivery blockers for Factory projects within Japan as the primary territory of responsibility
Act as a Cloud Factory Technical Lead to assist customers in Factory delivery projects to use GitHub Copilot App Modernization, an AI-assisted app modernization tool to execute supported code remediation jointly with customers and partners
Hands-on knowledge of release pipelines through GitHub Actions, Azure DevOps, GitLab
Able to perform repository migration from Azure DevOps to GitHub through proper assessment and planning of the migration process for customers
Maintain deep technical hands-on delivery expertise on building agents with Work IQ, Fabric IQ and Foundry IQ using Microsoft Foundry and Copilot Studio, enabling customers to deploy agents anywhere, including Microsoft 365 Copilot
Hands-on implementation of application landing zone which serves as the foundation to deploy migrated applications from on-premises, as well as AI Apps and Agents-based solutions
Acumen to extract architectural and implementation patterns, actionable insights from Factory delivery execution by closing the loop with Technical Success colleagues to improve IP, offerings and process flows
Requirements:
Bachelor’s degree in computer science, Information Technology, Engineering, Technology Management
5+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experience
Passion for technology and customer obsession
Displays strong technical program management, stakeholder and relationship management across senior leaders, partners, and customers
Enthusiasm towards leading technologies and motivation to learn and grow
Excellent verbal and written communication, analytical and presentation skills in Japanese as well as English