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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Cloud Solution Architect - Azure Infrastructure

United Kingdom, London · Job Posted February 01, 2026
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Job Description

As part of the UK Customer Success Unit you will have the opportunity to empower the largest Enterprise customers in the UK to take advantage of the Azure platform. This is a customer facing role, delivering to customers across Industries to enable Customer Success, through migration and adoption of the Azure Platform and technologies and leveraging worldwide best practices.

Job Responsibility

  • Customer Satisfaction - drive positive Customer Satisfaction & become a trusted advisor
  • Customer/Partner Insights - provide feedback & insights from customers/partners
  • Consumption (Cloud & Support) growth - develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments
  • Resolution of Customer Blockers - identify resolutions to Customer blockers by leveraging SA subject matter expertise
  • Trusted Advisor - guide customer journeys to our Cloud & ready them to innovate with AI, providing thought leadership
  • To be part of a Cloud Platform squad and take part in sprint planning, backlog refinement and responsibilities for completing work tasks
  • Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP
  • Understanding the critical levers that impact achievement of targets/ business objectives and planning/ forecasting ahead to overcome any associated constraints or risks
  • Continuously building their capabilities to meet MS/Customer priorities and personal career development needs
  • Actively contribute to the success of others by engaging with your local & global communities, coaching and mentoring others and contributing to team success through IP sharing

Requirements

  • Strong and proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting or related field
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
  • Experience in Cloud Infrastructure
  • Professional Experience – proven success in technology sector with either technical sales, projects, architecture, design, implementation, and/or delivery support
  • Relationship Building - proven track record of building deep technical relationships with people, experience in managing various stakeholder relationships to get consensus on solution/projects
  • Problem Solving - passion and ability to solve technical problems
  • Collaboration and Communication - acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills
  • Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects

Nice to have

  • Networking
  • Virtualisation Technologies
  • Open Source
  • High Performance Computing
  • Data Architectures
  • AI Enablement
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