Cloud Solution Architect - AI Workforce Job at Microsoft Corporation (Multiple Locations)

Cloud Solution Architect - AI Business Solutions

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

United States , Multiple Locations

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelors Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience working on technical projects
Technical certifications in relevant technologies or disciplines (e.g., Azure, Amazon Web Services, Google, security certifications)
Experience with Copilot, D635, and/or Power Platform

Job Responsibility

Accelerate AI transformation and Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Microsoft AI solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization.
Customer Insights: Provide feedback and insights from customers back to relevant MS teams to enable continuous improvement.
Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging Microsoft’s AI Business Solutions within AI Workforce and/or AI Business Process to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes.
Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand Microsoft’s AI solutions value proposition. Lead architecture design sessions, address customer questions, and provide best practices for activating solutions within the customer environment.
Identify Opportunities: Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of either AI Workforce or AI Business Process technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP.
Learn-It-All: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot, D365, Power Platform, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey.
Embody our culture and values

Fulltime

Cloud Solution Architect - AI Business Solutions

We are looking for a Cloud Solution Architect – AI Business Solutions for AI Wor...

Location

United States , Multiple Locations

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelors Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties
Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical certifications in relevant technologies or disciplines (e.g., Azure, Amazon Web Services, Google, security certifications)
Experience with Copilot, D635, and/or Power Platform

Job Responsibility

Accelerate AI transformation and Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Microsoft AI solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization
Customer Insights: Provide feedback and insights from customers back to relevant MS teams to enable continuous improvement
Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging Microsoft’s AI Business Solutions within AI Workforce and/or AI Business Process to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand Microsoft’s AI solutions value proposition. Lead architecture design sessions, address customer questions, and provide best practices for activating solutions within the customer environment
Identify Opportunities: Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of either AI Workforce or AI Business Process technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP
Learn-It-All: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot, D365, Power Platform, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives
Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey

Fulltime

Cloud Solution Architect-AI Business Solutions-Modern Workforce

We are looking for a Cloud Solution Architect (CSA), specializing in AI solution...

Location

Costa Rica , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Advanced English level
Experience working with AI
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
2+ years experience working in a customer-facing role (e.g., internal and/or external)
2+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Job Responsibility

Business Impact - Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers
Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction
Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks
Executes work in compliance with industry and Microsoft guidelines and procedures
With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals
Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance
Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints
Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation
Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers
Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes

Fulltime

Senior Solution Architect - AI Business Solutions

The Microsoft Federal Civilian Business Unit is looking for a Business Applicati...

Location

United States , Reston

Salary:

122500.00 - 214600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience
2+ years managing multiple projects or portfolios
1+ year(s) experience leading blended, multidisciplinary teams
Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions
This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations

Job Responsibility

Serve as a trusted advisor to senior executive stakeholders (e.g., CIO, CTO, CDO, etc.), shaping enterprise-wide Business Applications, AI, and digital transformation strategies aligned to mission priorities and measurable outcomes
Influence enterprise technology direction by translating complex business, customer experience, and operational challenges into cohesive, value-driven architectures across Business Applications, data, and cloud platforms
Provide technical vision and architectural leadership for large-scale, high-impact initiatives spanning Dynamics 365, Power Platform, Copilot Studio, and integrated Azure services
Provide vision and thought leadership on the use of AI and agents, to include development, deployment and governance considerations
Define and govern end-to-end enterprise architectures that are secure, compliant, scalable, and resilient, leveraging Microsoft reference architectures, Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and industry best practices
Lead architecture design workshops and executive technical briefings to align stakeholders on target-state architectures, roadmaps, and investment priorities
Lead modernization of customer engagement and service experiences, including Contact Center transformation using Dynamics 365 Customer Service, Omnichannel, Power Platform, Copilot, and AI-driven agents
Architect integrated solutions that connect front-office customer interactions with back-office business processes, analytics, and automation to improve customer satisfaction, operational efficiency, and workforce productivity
Guide customers in adopting AI-powered agents, copilots, and workflow automation at scale, with an emphasis on governance, security, and sustainable value realization
Drive long-term customer success by ensuring architectures enable adoption, usage growth, operational excellence, and solution longevity

Fulltime

Cloud Solution Architect - Workforce AI

Are you inspired to empower organizations to transform the way they work by harn...

Location

United States , Multiple Locations

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Authorization to work in the United States that does not now or in the future require employer sponsorship
This position is not eligible for visa sponsorship

Job Responsibility

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value
Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot and/or Windows 365, AVD, and Intune, securing long-term customer success and renewal
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot and/or endpoint management, virtualization, AI integration as well as business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives
Embody our culture and values

Fulltime

AI Workforce Architect - M365 Copilot

Our mission is to harness the power of artificial intelligence to transform the ...

Location

China , Shanghai

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
5+ years of experience in enterprise solution architecture or technical consulting, with hands-on leadership in cloud and AI solution design and delivery
Experience with the Microsoft ecosystem (Azure, Microsoft 365) is preferred
Strong technical expertise in Modern Work platforms and AI technologies, with a solid understanding of Microsoft 365 Copilot and its underlying technologies, including Microsoft Graph and OpenAI-powered services
Proven ability to design AI architectures that integrate enterprise data sources and solve complex business problems
Strong business acumen and consulting mindset, capable of engaging business decision-makers, understanding industry scenarios and pain points, and aligning technical solutions with business value and ROI
Excellent communication and collaboration skills across technical and non-technical audiences, with the ability to work effectively with sales, engineering, and product teams
Proficient in English, with the ability to consume technical documentation and collaborate with global teams

Job Responsibility

Understand customer business challenges and translate them into actionable, high-impact AI solutions
Own the end-to-end architecture design for Microsoft 365 Copilot, Copilot Chat, and custom AI Agents
Build and customize enterprise-grade AI assistants using Copilot Studio and related platforms
Serve as the technical lead during pre-sales engagements, including customer discussions, requirements clarification, solution design, and demos/PoCs
Actively participate in Microsoft internal and external AI communities by sharing best practices and creating reusable knowledge assets (IP)
Maintain a growth mindset and stay current with Microsoft 365 AI product innovations and industry trends

Fulltime

AI Workforce Cloud Architect

We are looking for a Global Solution Architect (CSA), specializing in AI Busines...

Location

France , Issy Les Moulineaux

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Hands on experience in AI agents development and Copilot Studio (mandatory)
Fluent English in enterprise and executive environments (mandatory)
Proven experience working in a customer-facing role (e.g., internal and/or external)
Proven experience working on technical projects, interacting with business
Demonstrated experience delivering enterprise-scale solutions with measurable business outcomes
Strong understanding and working experience of AI solutions (including OpenAI, Anthropic, Google, Glean)
Ability to work with senior executives and challenge constructively to drive clarity and alignment
Adoption and Change Manage skills (PROSCI certification or equivalent is a plus)

Job Responsibility

Accelerate Value Realization: Actively engage with CxO, business, and technical decision makers to drive intent, enablement, and usage of M365 Copilot, Copilot Chat, Agents, and related Microsoft solutions—ultimately securing long‑term customer value and renewal. Mobilize technical and sales stakeholders around new opportunities and develop customer‑specific roadmaps that drive adoption, growth, and measurable business outcomes.
Customer Satisfaction: Serve as a trusted advisor to customers by applying deep expertise in M365 Copilot and Agents to help achieve Customer Success Plan outcomes. Actively listen, challenge constructively, and guide customers toward optimal decisions that unlock value.
Usage (Cloud & Support) Growth: Develop and execute strategies that increase usage and consumption across M365 Copilot, Copilot Chat, and Agents. Lead architecture design sessions, answer technical questions, and provide best practices for activating and governing solutions within enterprise environments.
Blocker Resolution: Identify and resolve issues preventing successful go‑lives by leveraging deep expertise in M365 Copilot, Agents, governance models, and enterprise integration. Lead business and technical conversations to ensure customers realize value from their Microsoft investments while delivering work aligned to Microsoft best practices and reusable IP.
Customer Insights: Capture structured insights from customer engagements and funnel them back to engineering, product, and cross‑functional Microsoft teams to inform continuous improvement and influence product evolution.
Develop and Evolve Unified IP: Play a central role in the ongoing development, enhancement, and maintenance of our Unified portfolio. Ensure assets remain current with product innovations and field learnings, while creating structured methodologies, templates, and solution patterns validated through customer engagements.
Scale Best Practices Across the Organization: Codify and scale best practices derived from incubation and customer delivery. Transform learnings into repeatable frameworks, guidance, and artifacts that can be adopted across regions and roles.
Field Enablement and Upskilling: Enable and upskill field roles within the Customer Success Unit (CSU) by providing training, coaching, playbooks, and readiness materials. Equip CSU teams with the knowledge and confidence needed to execute AI transformation engagements effectively and consistently at scale.
Learn‑It‑All Mindset: Maintain continuous learning aligned to team priorities, evolving AI capabilities, and Customer Success objectives. Proactively deepen skills in emerging technologies, architectural patterns, and enterprise readiness areas.

Fulltime

AI Product Engineer

AI Product Engineer (our internal "AI Builder") to join our People Tech, Data & ...

Location

Salary:

Not provided

Reach plc

Expiration Date

Until further notice

Requirements

Google Ecosystem Expertise: comfortable within Google Cloud Project and strong aptitude for Google Apps Script
AI-Fluent: expert at prompting LLMs (like Gemini) to write code, debug errors, and structure logic
Data Visualization Pro: proven mastery of Looker Studio or Tableau, ability to turn messy datasets (BigQuery/Sheets) into intuitive stories
The "Better Way" Mindset: naturally proactive, technical curiosity
Low-Code Aptitude: comfortable reading, editing, and implementing code to solve problems

Job Responsibility

AI Solution Architecting: use Gemini and other LLMs to generate Google Apps Script/JavaScript code, connecting systems and building bespoke internal tools
Google Cloud Innovation: leverage Google Cloud Project environments to manage data and build structured workflows
Data Storytelling: deep-dive into PX insights to craft stunning Looker Studio or Tableau dashboards, translating technical data into "plain English" narratives
Automation Mastery: hunt down manual processes and "email tennis," replacing them with automated workflows
Strategic Foundation: act as the primary data supplier to our Workforce Planning function, ensuring "Operational Data" is clean

What we offer

25 days' holiday (plus bank holidays), extra day after three, five and 10 years
scheme to buy extra holiday
extra day's paid leave each year to volunteer
Big moment day - extra days paid leave for a moment that matters
Bonus scheme
company pension contributions matched up to 6%
healthcare cash plan
car lease scheme
wellbeing support including 24/7 assistance programme
access to lots of discounts

Fulltime

Cloud Solution Architect - AI Workforce

Microsoft Corporation

Location:
United States , Multiple Locations

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 19, 2026

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