CrawlJobs Logo

Cloud Solution Architect-AI Business Solutions-Modern Workforce

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
Costa Rica , Multiple Locations

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI

Job Responsibility:

  • Business Impact - Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers
  • Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction
  • Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks
  • Executes work in compliance with industry and Microsoft guidelines and procedures
  • With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals
  • Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance
  • Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints
  • Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation
  • Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers
  • Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes
  • Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model
  • Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation) with minimal guidance from more experienced peers, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals
  • Leveraging knowledge of change management proven practices and/or involving the change management team, contributes to helping the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage
  • Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution with minimal guidance from more experienced peers to increase retention and expansion opportunities
  • Contributes to providing feedback to Unified Delivery Team on VBDs to refine and further develop content
  • Customer Centricity
  • Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance
  • Learns and develops an understanding of customer goals, and contributes to the definition of customer/partner conditions of success
  • Addresses customer/partner dissatisfaction with minimal guidance, and may contribute to the execution of strategies to improve customer experience, value realization, and acceleration of transformation
  • Contributes to identifying and/or translating customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings
  • Helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions with minimal guidance from more experienced peers
  • Builds relationships with technical decision makers (TDMs) with minimal guidance, and contributes to helping build the bridge between TDMs and business decision makers (BDMs)
  • Supports interactions as needed with customers/partners' key stakeholders for bridging understanding of security, compliance, operational and risk requirements
  • Acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities leveraging relevant insights from feedback tools and systems with minimal guidance from more experienced peers
  • Contributes to the identification of patterns across customers/partners/territories/industries and leveraging them to develop strategic and actionable insights
  • May present business cases to program managers, with minimal guidance, to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate
  • Partner Specialization
  • Gains insight into solution area-specific market opportunities and initiates actions (e.g., reaching out to business stakeholders, obtaining feedback support from more experienced, technical peers) to address them with support from peers and leadership
  • Guides partners in developing offerings, practices, products, and solutions
  • Assists the partner throughout initial customer implementations
  • Delivers technical enablement
  • Identifies and focuses on opportunities that align with revenue goals
  • Drives growth of solution utilization pipeline with partner by unblocking technical blockers in customer deals
  • Provides support to partner and sales teams to clarify specific opportunities through proof of concept and technical pre-sales support
  • Leverages market insights and demand signals with minimal guidance to assist more experienced peers in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand
  • Demonstrates technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences less experienced team members to drive their own technical readiness
  • May act as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices
  • Contributes to virtual teams (v-teams) around technologies and customer/partner challenges, sharing ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape
  • Demonstrates industry knowledge and helps grow recognition for Microsoft solutions by contributing to presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Supports team members on contributing to intellectual property (IP) and identifying patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models
  • Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams with minimal guidance from more experienced peers
  • Identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, IP (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers with minimal guidance from more experienced peers
  • May contribute to the development and modification of Microsoft's structured frameworks and methodologies

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Advanced English level
  • Experience working with AI
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 2+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 2+ years experience working on technical projects
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Microsoft Corporation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Cloud Solution Architect-AI Business Solutions-Modern Workforce

New

Contracts Administrator

We are looking for a detail-oriented Contracts Administrator to join our team in...
Location
Location
United States , Pasadena
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in contract administration or contract management within a structured business environment
  • Working knowledge of commercial contract documents such as service agreements, bid packages, and pricing schedules
  • Ability to compare contractual language against standard templates and identify exceptions accurately
  • Strong organizational skills with the ability to track multiple document versions, approvals, and deadlines
  • Clear written communication skills for preparing concise summaries, notes, and escalation items
  • Comfort working with cross-functional stakeholders while following established policies and review procedures
  • High attention to detail and the ability to handle confidential business information responsibly
Job Responsibility
Job Responsibility
  • Review commercial agreements, including master service contracts, using established checklists to confirm required elements are present and aligned with company guidelines
  • Evaluate customer-submitted contract language against approved templates and record any differences that require further attention
  • Escalate unusual, incomplete, or non-compliant terms to Legal or Contracts leadership in accordance with defined review procedures
  • Create clear contract summaries and organized issue logs to support business and legal review
  • Monitor agreement revisions, internal approvals, and signature progress to help keep the contract process on schedule
  • Maintain accurate and well-organized contract files within shared repositories or contract lifecycle management tools
  • Partner with teams across sales, operations, customer-facing functions, and legal to keep contract review activities moving efficiently
  • Assist with pricing, bid-related documentation, and other administrative contract support activities as needed within approved processes
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
Read More
Arrow Right
New

Accounts Payable Specialist

We are looking for an Accounts Payable Specialist to support day-to-day payment ...
Location
Location
United States , Sugar Land
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in accounts payable or AP accounting roles
  • Hands-on ability to code invoices and apply accurate account coding
  • Experience processing ACH transactions and coordinating check runs
  • Strong Excel skills, including pivot tables and VLOOKUP functions
  • Ability to work independently, stay focused, and deliver consistent results in a fast-paced setting
  • Detail-oriented approach with strong organizational skills and careful attention to detail
Job Responsibility
Job Responsibility
  • Review, code, and enter vendor invoices with a high level of accuracy and timeliness
  • Manage accounts payable transactions from intake through final payment, ensuring proper documentation and approval flow
  • Prepare and process ACH payments and check runs in alignment with scheduled disbursements
  • Reconcile invoice and payment records, researching discrepancies and resolving issues efficiently
  • Use Excel to analyze payable data, including working with pivot tables and lookup functions to support reporting and validation
  • Maintain organized AP files and financial records to support audits and internal controls
  • Communicate with vendors and internal teams to address payment questions and clarify invoice details
  • Contribute to ongoing process improvement efforts as the accounting function continues to establish and standardize workflows
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Customer Technical Services Analyst I - Danish Speaker

Customer Technical Services supports customers on Account to Account products in...
Location
Location
Denmark , Ballerup
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Financial education or equivalent relevant work experience
  • Minimum 5 years of documented experience within customer service
  • Strong experience in direct customer dialogue – you genuinely enjoy talking to customers and building relationships
  • Experience supporting payment solutions or similar technical services
  • Proven experience with case handling via phone, email, and digital channels
  • Excellent communication skills in Danish and English, both written and spoken
  • Strong understanding of customer needs and ability to deliver a high quality customer experience
  • Experience contributing to and following optimized internal processes
  • Excellent IT skills and confidence working in technical environments
Job Responsibility
Job Responsibility
  • Deliver best in class technical customer support on payment solutions
  • Handle customer inquiries and cases via phone, email, and digital channels
  • Provide consultancy and guidance on optimal use of our payment technologies
  • Act as a trusted advisor during customer onboarding and implementation
  • Support customers with technical testing and troubleshooting
  • Contribute to testing and consulting on new services and solutions
  • Participate in meetings with customers and external stakeholders
  • Actively contribute to team performance through engagement, collaboration, and knowledge sharing
  • Support the update and optimization of internal processes
  • Fulltime
Read More
Arrow Right
New

Collections Specialist

We are looking for a Collections Specialist to support high-value receivables ef...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in commercial, consumer, or credit collections roles
  • Background working with billing and collection processes in a fast-paced environment
  • Familiarity with insurance billing or collections involving insurance-related accounts
  • Ability to communicate confidently with external stakeholders, including underwriting contacts
  • Strong attention to detail with the ability to track account activity and maintain organized records
  • Skilled at resolving payment issues, negotiating next steps, and following through on outstanding balances
  • Strong written and verbal communication skills
  • Legal billing exposure is a plus
Job Responsibility
Job Responsibility
  • Manage collection activities for large outstanding account balances and drive timely payment resolution
  • Communicate directly with insurance underwriters and other payer contacts to address billing disputes, payment delays, and account status updates
  • Review account histories and payment activity to determine the most effective collection approach for each case
  • Work across commercial and consumer collections scenarios while maintaining accurate documentation of outreach and follow-up efforts
  • Investigate billing issues that may be affecting payment and coordinate with internal teams to support resolution
  • Prioritize a high-volume portfolio of accounts, including significant-dollar receivables, while meeting recovery objectives
  • Apply established collection procedures with careful attention to detail in a manner that preserves business relationships and supports compliance standards
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Manager, Solution Strategy

At Mastercard, we don’t just process payments—we power economies. As a global te...
Location
Location
Norway , Oslo
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years of experience in management consulting or strategic roles in financial services
  • Strong analytical and problem-solving skills with ability to simplify complexity
  • Skilled in storytelling and executive communication
  • Collaborative mindset with ability to influence without authority
  • Genuine interest in technical innovation and payments
  • Ability to switch seamlessly between strategic thinking and detailed execution
  • Fluent in English & Norwegian is a must.
Job Responsibility
Job Responsibility
  • Shape customer driven solutions: Translate customer needs into integrated propositions using Mastercard’s products and services
  • Balance priorities: Align country-specific priorities with global product capabilities to deliver solutions that work locally and scale globally
  • Lead value proposition development: Craft compelling customer driven narratives for RFPs and strategic initiatives
  • Drive innovation: Identify market trends and opportunities across the payments value chain and proactively influence solutioning
  • Enable execution: Collaborate with technical teams to ensure feasibility and smooth implementation
  • Influence stakeholders: Prepare decision-ready materials for senior leaders and build alignment across functions
  • Fulltime
Read More
Arrow Right
New

Legal Assistant

Robert Half is working with a plaintiff-side personal injury firm, that is seeki...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience as a Legal Assistant in personal injury litigation required
  • Experience supporting catastrophic injury, medical-malpractice, wrongful death, or other high-exposure plaintiff matters strongly preferred
  • Familiarity with litigation procedures, court filings, calendaring, and document management
  • Strong organizational skills and ability to manage multiple priorities in a part-time capacity
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office and legal case management systems
  • Ability to work independently, maintain confidentiality, and interact compassionately with clients
Job Responsibility
Job Responsibility
  • Provide day-to-day administrative and legal support to attorneys handling catastrophic injury and personal injury litigation matters
  • Draft, format, revise, and proofread legal correspondence, pleadings, discovery materials, and other case-related documents
  • Assist with filing documents in state and/or federal court, including e-filing and service coordination
  • Maintain case files, organize medical records, billing records, and other litigation documents
  • Coordinate scheduling for depositions, hearings, mediations, client meetings, and other case-related events
  • Communicate with clients, medical providers, experts, court personnel, and opposing counsel in a professional manner
  • Support trial preparation by organizing exhibits, binders, witness materials, and document production
  • Track deadlines, monitor calendars, and help ensure timely completion of litigation tasks
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
  • Free online training
  • Parttime
Read More
Arrow Right
New

Manager, Market Delivery & Technology Account Management

Mastercard powers economies and empowers people in 200+ countries and territorie...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering, Computer Science, Information Systems, Business, or equivalent experience
  • Proven experience in payments, financial services, or complex technology delivery
  • Ability to grasp and clearly communicate complex technical concepts
  • Strong customer-facing, delivery, and stakeholder management background
  • Excellent communication, analytical, and problem-solving skills
  • Solution-driven mindset
  • Comfortable operating in fast-paced, matrixed environments
  • Proven experience in strong relationship-management skills
  • Fluent in Dutch and English, based in the Netherlands
Job Responsibility
Job Responsibility
  • Serve as the primary technology point of contact for strategic customers
  • Build and maintain trusted relationships with strategic customers
  • Ensure operational, compliance, and optimisation needs are met
  • Be a trusted advisor, addressing inquiries, concerns and escalations
  • Own or oversee end to end delivery of onboarding and implementation initiatives
  • Identify bottlenecks and proactively implement solutions with internal teams
  • Maintain delivery plans, milestones, and dependencies
  • Partner with PMO or project managers where applicable
  • Provide consultative guidance on Mastercard solutions and the payments ecosystem
  • Translate technical concepts/requirements into business-relevant outcomes
  • Fulltime
Read More
Arrow Right
New

Vp, Product Marketing (B2B Physical Products)

We are seeking a Vice President of Product Marketing to lead global product mark...
Location
Location
United States , Fort Worth
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive experience in product marketing, with senior leadership responsibility
  • Direct experience marketing physical products (manufactured goods, building materials, industrial, consumer durables, etc.) — not services-based backgrounds
  • Strong B2B marketing expertise, ideally supporting complex sales cycles and distribution channels
  • Proven success leading product launches and portfolio-level GTM strategies
  • Ability to work cross-functionally with Product, Sales, and Operations
  • Strategic thinker with the ability to execute and lead hands-on when needed
  • Experience building and developing teams
Job Responsibility
Job Responsibility
  • Own and evolve the product marketing vision and roadmap across an established and expanding physical product portfolio
  • Lead go-to-market strategy including positioning, messaging, pricing support, and launch execution
  • Translate technical product features into compelling B2B value propositions for sales, distributors, and end customers
  • Partner with Product, Engineering, and Manufacturing teams to align product strategy with market needs
  • Build and lead a high-performing product marketing team, setting clear priorities and standards
  • Drive sales enablement, including tools, training, and competitive differentiation
  • Leverage market, customer, and competitive insights to influence product direction and innovation
  • Present product strategy and recommendations to executive leadership
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right