Cloud Solution Architect- AI Business Solutions

• Design and deliver end-to-end Modern Work solutions using Microsoft Teams, SharePoint Online, and Microsoft Copilot
• Ensure solutions are scalable, secure, and aligned with customer business and adoption goals
• Architect and optimize collaboration experiences across Microsoft Teams (meetings, chat, calling, apps)
• Design and enhance SharePoint solutions including sites, intranets, document management, and knowledge hubs to improve teamwork and information flow
• Advise customers on Microsoft Copilot adoption across Microsoft 365, covering readiness, security, and governance
• Enable scenario-based value realization by integrating Copilot into real-world business workflows
• Define and implement governance models for Teams and SharePoint
• Establish lifecycle management, information architecture, permissions, and compliance aligned with organizational and regulatory requirements
• Act as a trusted advisor to technical and business stakeholders
• Translate business requirements into architectural designs and provide guidance on best practices and roadmap alignment
• Diagnose and resolve complex issues related to Teams, SharePoint, and Copilot deployments
• Continuously optimize performance, usability, and user adoption
• Stay current with Microsoft 365, Copilot, and Modern Work innovations
• Share insights, architectural patterns, and best practices internally and with customers

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field or 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Proven experience as a Cloud Solution Architect or in a similar role, specializing in Microsoft Teams, SharePoint Online, and Modern Work solutions.
• Strong hands-on knowledge of Microsoft Teams, SharePoint Online, and Microsoft 365 architecture.
• Familiarity with Microsoft Copilot, Entra ID, Purview, and Microsoft 365 security and compliance capabilities is highly desirable.
• Demonstrated ability to build and maintain trusted, long-term customer relationships and to influence technical and business decision-makers.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong analytical and troubleshooting skills, with experience resolving complex, cross-service Modern Work challenges.

Familiarity with Microsoft Copilot, Entra ID, Purview, and Microsoft 365 security and compliance capabilities is highly desirable.