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The Cloud Platforms Manager role involves leading the design and operational excellence of cloud services, focusing on Modern Workplace and Endpoint Management. Candidates should have 8-12 years of experience in Azure and technical leadership. Preferred certifications include ITIL 4 and various Azure certifications. This remote position requires strong collaboration and continuous improvement skills.
Job Responsibility:
Own operational excellence for all managed cloud and End User Computing (EUC) services, including incident, problem, and change management practices
Act as the senior technical escalation point for complex operational, project, and IT security issues
Provide technical leadership and mentorship to engineers and analysts
Collaborate with Cybersecurity and Architecture teams to design and implement zero-trust principles, device compliance strategies, and secure-by-default configurations
Partner with IT Security and key stakeholders to identify, review, and remediate environmental risks and optimization opportunities
Lead continuous improvement initiatives, driving modernization, platform reliability, and adoption of design and operational best practices
Serve as Technical Lead on projects, providing hands-on technical guidance, architectural oversight, and coordination
Drive the creation, maintenance, and adoption of standard processes, self-service capabilities, and automation
Act as the technical liaison between leadership and EUC, Cloud Platform, and Productivity Services teams
Hold engineers accountable to role expectations, technical standards, and operational responsibilities
Requirements:
8–12+ years in Modern Workplace / Endpoint / EUC engineering/Azure
3–5+ years in technical leadership for production services
Deep knowledge of Entra ID and Conditional Access, Zero Trust device access patterns, and integration with endpoint security tooling