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Cloud Platforms Manager

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NTT DATA

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Location:
Canada , Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Leads and is accountable for the design, delivery, and operational excellence of Modern Workplace, Endpoint Management, Office 365, and Cloud Platform services. Serves as the senior technical authority across Intune / Endpoint Manager, Azure and Entra ID, device lifecycle management, and platform reliability. Partners closely with Architecture, Security, and Operations teams to ensure stable, scalable, and secure production services aligned to enterprise standards and business outcomes.

Job Responsibility:

  • Own operational excellence for all managed cloud and End User Computing (EUC) services, including incident, problem, and change management practices
  • Act as the senior technical escalation point for complex operational, project, and IT security issues
  • Provide technical leadership and mentorship to engineers and analysts
  • Collaborate with Cybersecurity and Architecture teams to design and implement zero-trust principles, device compliance strategies, and secure-by-default configurations
  • Partner with IT Security and key stakeholders to identify, review, and remediate environmental risks and optimization opportunities
  • Lead continuous improvement initiatives, driving modernization, platform reliability, and adoption of design and operational best practices
  • Serve as Technical Lead on projects, providing hands-on technical guidance, architectural oversight, and coordination
  • Drive the creation, maintenance, and adoption of standard processes, self-service capabilities, and automation
  • Act as the technical liaison between leadership and EUC, Cloud Platform, and Productivity Services teams
  • Hold engineers accountable to role expectations, technical standards, and operational responsibilities

Requirements:

  • 8–12+ years in Modern Workplace / Endpoint / EUC engineering/Azure, including 3–5+ years in technical leadership for production services
  • Deep knowledge of Entra ID and Conditional Access, Zero Trust device access patterns, and integration with endpoint security tooling
  • Strong ITSM background (Incident/Problem/Change), CAB governance, change risk assessment, and RCA/postmortem leadership
  • Demonstrated SRE mindset: monitoring/alerting, reliability improvements, and automation-driven operational excellence
  • Azure platform operational experience (governance, RBAC, policy, monitoring, reliability)

Nice to have:

  • Certifications preferred: ITIL 4
  • MD-102
  • SC-300
  • AZ-104/AZ-305
  • AZ-500/SC-100 (as applicable)

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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