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Cloud Ops. 2nd Line Expert

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Vodafone

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Location:
Türkiye , İstanbul

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Job Responsibility:

  • Operate and support Telco Cloud platforms (OpenStack, Kubernetes, cloud‑native workloads)
  • Manage IP, Core, Transport, and Data Center networks in carrier‑grade environments
  • Oversee VNF/CNF lifecycle management in NFV architectures
  • Monitor system performance, capacity, availability, and faults
  • Lead incident, problem, change, and release management activities
  • Execute root cause analysis (RCA) and preventive actions
  • Support High Availability (HA) and Disaster Recovery (DR) implementations
  • Drive infrastructure automation and tooling enhancements
  • Ensure security, patching, and compliance activities
  • Define, track, and report operational objectives and performance metrics
  • Provide technical leadership, coaching, and mentoring to team members
  • Manage relationships with vendors, technology partners, and internal stakeholders
  • Contribute to budget planning, license control, and OPEX optimization
  • Prepare operational reports and executive‑level summaries
  • Participate in audits, regulatory activities, and governance processes
  • Incident and problem management including RCA
  • Planned and unplanned change coordination
  • Capacity planning and growth forecasting
  • Automation and self‑healing initiatives
  • Technology evaluation, PoCs, and solution assessments
  • Creation and maintenance of operational documentation
  • Operational prioritization and resource allocation
  • Incident escalation and crisis management decisions
  • Recommendation of technology platforms and tools
  • Technical validation of vendor solutions and architectures

Requirements:

  • Bachelor's degree in Computer Engineering, Telecommunications, Electrical & Electronics Engineering, or related fields
  • Master's degree (MSc / MBA) is an advantage
  • 7–10+ years of experience in Telco or large scale IT environments
  • Minimum 5 years in Network Operations and/or Cloud Operations
  • Proven experience with carrier grade, mission critical systems
  • Hands on experience in 24x7 operational environments
  • IP/MPLS, BGP, OSPF, VXLAN, Segment Routing (SRv6)
  • OpenStack, Kubernetes, Docker
  • NFV, CNF, VNF, ETSI MANO frameworks
  • Prometheus, Grafana, ELK Stack, Zabbix
  • Ansible, Terraform, Python, Bash
  • Azure, AWS, or GCP (Telco workloads preferred)
  • ITIL frameworks, ServiceNow, Remedy, or similar
  • Vulnerability management, logging, audit readiness
  • Advanced level of English (written and spoken)
  • Valid Class B driving license (preferred)
  • Availability for on call duty and occasional field work
  • Carrier grade network and cloud architecture expertise
  • Highly available, fault tolerant system design
  • Large scale distributed system operations
  • Operational automation and AIOps awareness
  • Familiarity with 3GPP, ETSI, and telecom regulatory standards
  • Strong analytical and problem solving skills
  • Ability to make decisions under pressure
  • Excellent communication and stakeholder management
  • Process driven and detail oriented mindset
  • Continuous improvement and learning orientation

Nice to have:

  • Valid Class B driving license
  • Master's degree (MSc / MBA)

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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