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Cloud Operations Team Leader will be part of the Cloud team, responsible for the operations of the Cloud Operations team and the cloud environments used to virtualize network functions in Vodafone’s core network. This includes managing current platforms and leading any transition toward new technologies to assure Vodafone Cloud efficiencies across markets. The role requires leadership, administrative tech support, and coordination to assist the Cloud Operations department and Manager with documentation, data management, inventory, and communication across teams inside and outside Cloud Vertical.
Job Responsibility:
Managing and supporting a mixed environment of VMware vSphere, VMware Tanzu, VMware NSX, RedHat OpenShift Container Platform (RHOCP)
Implementing security policies and remediating vulnerabilities on platforms following best practices and company procedures
Discussing, evaluating, and organizing change management, fault management, and service request processes with design and delivery teams, ensuring alignment across markets
Team leadership, performance management, and resource planning
Incident, change, and problem management for multi-vendor cloud platforms including RHOCP
Life cycle management of diverse cloud infrastructure across markets
Technology vendor management and strategic vendor engagement
Relationship management with design teams, engineering teams, and internal customers across multiple markets
Requirements:
Strong expertise in Cloud technologies: CAAS, PAAS, IAAS in VMware, Red Hat OpenShift (RHOCP)
Deep understanding of Storage, SAN, Network architectures
Excellent communication skills for aligning stakeholders and facilitating multi-market collaboration and ability to drive adoption of new technologies and processes smoothly while managing change resistance
3+ years of system/cloud administration with VMware or Red Hat Linux
Problem Solver
Strong aptitude for learning new technologies and methodologies
Ability to perform in stressing and emergency conditions
Project management and time management
Fluency in English
What we offer:
Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx)
Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles