Cloud Operations Engineer Jobs

Crescendo

Location:
Philippines, Manila

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Cloud Operations Engineer role is an individual contributor who is responsible for the planning, rollout, maintenance, inter-connectivity and troubleshooting of Crescendo’s cloud platforms (such as Google Workspace, Slack, Jira, and others). This is a technical role designed to include both collaborative business analysis with associates throughout the company and back end technical work independently of, and in collaboration with, the IT, Security, and Engineering teams.

Job Responsibility:

Effectively communicate complex concepts with vendors, customers, co-workers and management, both verbally and in writing
Engage with business partners to analyze opportunities and implement innovative process and technology solutions
Evaluate, implement, and support reference integration architectures between platform systems
Perform advanced administration and troubleshooting of Crescendo platform systems
Own the change management and configuration/maintenance processes for specific Crescendo network and cloud platforms
Strategize with the global IT manager on new platform/app initiatives, feature rollouts, and potential integrations between platforms
Collaborate with the information security team to ensure that platforms are secure and meet Crescendo standards
Monitor platforms and address availability and security issues as they arise
Assist the information security team in performing regular access audits and performs role & license changes as appropriate within each platform
Maintain documentation in Crescendo’s Confluence wiki on platform management best practices, admin guides and troubleshooting guides
Train IT and security staff on platform administration best practices and standard procedures

Requirements:

3-5 years experience in business analysis techniques and business process engineering
Some knowledge/experience with modern scripting languages
Good knowledge administering and configuring enterprise productivity or line of business platforms
Knowledge of modern SaaS platforms and cross-platform integrations
SDLC knowledge
Knowledge of and experience applying structured IT change management procedures
Strong business acumen and communication skills

Nice to have:

Configuration/Management of SaaS platforms such as Google Workspace, Slack, Jira
Experience working with SSO and identity providers
Experience administering cloud platforms such as GCP, AWS

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cloud Operations Engineer