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NTT DATA Logo NTT DATA · IT - Administration

Cloud Operations Engineer (Azure)

Thailand, Bangkok · Job Posted March 19, 2026
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Job Description

The Cloud Operations Engineer (Azure) is responsible for managing software releases and overseeing cloud platform operations, ensuring reliability and performance across Azure-based IoT ecosystems.

Job Responsibility

  • Manage software releases across QA → Load Test → Stage → Production environments
  • Execute and support OTA firmware releases
  • Launch and maintain mobile app releases to App Store and Google Play
  • Work with agile teams to build, test, and maintain CI/CD pipeline components
  • Support product NPI onboarding and participate in early sprint planning
  • Administer and troubleshoot Microsoft Azure environments
  • Perform L1.5–L2 support activities including monitoring, deployments, rollbacks, and platform health checks
  • Manage migrations across platforms or service providers
  • Ensure proactive performance monitoring and SLA compliance
  • Maintain system documentation, runbooks, and operational best practices
  • Create and manage monitoring/alerting systems for cloud and connected device platforms
  • Lead and support 24x7 major incident management, including on-call support
  • Own end-to-end incident resolution from ticket creation to closure
  • Implement corrective actions to mitigate operational and security risks
  • Conduct periodic user access/security audits
  • Work closely with Engineering, Security, and other teams to evangelize Ops best practices
  • Participate in technical bridge calls and RCA sessions
  • Manage UI views for license consumption and performance analytics
  • Gather usage metrics and report insights to stakeholders

Requirements

  • 3–5 years of experience in Microsoft Azure cloud systems support
  • Hands-on experience with Azure DevOps tools and pipelines
  • Strong understanding of Azure environments (PaaS & IaaS), including: VMs, Storage, Event Hub, Service Fabric Cluster, AKS, IoT Hub, Cosmos DB, SQL Server, Databricks, Key Vault, Data Lake
  • Experience in CI/CD tools (Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, GitHub, Ansible)
  • Familiarity with IoT concepts: telemetry ingestion, processing, data storage, reporting
  • Knowledge of container orchestration (Kubernetes)
  • Ability to script with PowerShell and Python
  • Understanding of SQL vs NoSQL databases and operational maintenance
  • Knowledge of monitoring/logging systems (Log Analytics, Splunk, ELK, Prometheus, Nagios, Zabbix)
  • Strong analytical thinking and proactive troubleshooting mindset
  • Excellent communication skills in English (written & verbal)

Nice to have

  • Microsoft Azure Fundamentals certification (AZ-900) or Degree in CS / Information Systems
  • Experience managing mobile app releases (App Store / Play Store)
  • Experience with connected device platforms (IoT environments)
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