Cloud Operations Analyst, Sopra Steria

Sopra Steria

Location:
India, Bengaluru

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organizations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.

Job Responsibility:

Developing, configuring and deploying monitoring tools and scripts for applications and systems
Troubleshooting and resolving incidents while collaborating with the development and IT teams to minimise downtime and maintain service quality
Monitoring and analysing cloud resource usage to identify cost-saving opportunities
Creating and maintaining technical documents for cloud infrastructure and related processes
Developing and implementing automation scripts to reduce repetitive tasks and eliminate human error
Collaborating with product development, information technology (IT) and architecture teams to evaluate and implement new services based on requirements
Developing automation solutions to streamline processes, such as creating scripts to run specific tasks on computer systems
Monitors and tracks system performance against negotiated service-level agreements (SLAs)
Individual & proactive Way of Working
Collaborating with internal and external stakeholders, adaptation and learning of the business processes speak of the customer especially around functional design applications
Supervises system backup processing and leads disaster recovery tests Identifies and implements technologies and processes that improve the reliability, efficiency and availability of the systems environment

Requirements:

Engineering graduate with 4-6 years of relevant experience
EC2, IAM, ECS, S3, VPC, Cloud watch, EKS, storage, Databases, Alerting Infrastructure
Good technical Knowledge on Cloud infrastructure components viz. Compute, network, security
Experience on Containers/VMware
Experience in infrastructure setup, services operation and governance in Public cloud environments(AWS)
Demonstrated experience with Saas solutions and services, particularly managing enterprise applications on AWS cloud, focusing on availability and performance
In-depth knowledge of AWS services like storage, Databases, IAM, ECS, EKS etc.
Manage and Administer cloud platforms of AWS hosting enterprise applications and databases in accordance with Company Security Guidelines
Good working experience on Cloud Projects both - Private and Public Clouds
Knowledge of cloud SLA’s and SLA based delivery Mechanisms
Knowledge of ITIL based practices
Have experience in Disaster recovery planning and testing
Showing proficiency in developing and implementing cloud strategies
Experience on application support and maintenance, bug fixes, L2 & L3 support for software products
Knowledge of Tools like Jira, version one, Service Now are needed
Knowledge of major ITIL processes (e.g. incident, problem, change management) and preferred with the Airbus application landscape

Nice to have:

Change Support
Documentation Production
Eco-design of Digital Services
Export Control Basics (USA and EU)
Service Delivery
Service Level Management
Solution Performance Management
User Support
User management
Ability to learn and master Airbus specific applications

What we offer:

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Positions open to people with disabilities

Additional Information:

Job Posted:
May 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Cloud Operations Analyst