Cloud Observability Engineer, Citi

Citi

Location:
United States, Irving

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

125760.00 - 188640.00 USD / Year

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Job Description:

As a Cloud Observability Engineer, you will be a critical part of our Cloud Technology team, responsible for designing, building, and maintaining the foundational observability platform and underlying infrastructure across our multi-cloud environment. You will empower development, operations, and SRE teams by providing the robust capabilities they need to generate and consume key metrics, logs, and traces.

Job Responsibility:

Design, build, and maintain the end-to-end observability platform and infrastructure covering monitoring, logging, tracing, and alerting capabilities for cloud-native applications and infrastructure
Select, configure, and optimize core observability tools and technologies (e.g., Prometheus, OpenTelemetry, cloud-native monitoring services like CloudWatch, Google Cloud Monitoring)
Develop and maintain the frameworks, tooling, and automation that enable engineering teams to create, manage, and consume their own dashboards, alerts, and reports
Architect and implement highly scalable, reliable, and cost-effective data ingestion pipelines and storage solutions for metrics, logs, and traces
Ensure the observability platform itself is highly available, performant, and resilient
Develop and maintain internal applications and tools to provide operational visibility into the observability platform's health and performance
Automate the deployment, configuration, and ongoing lifecycle management of observability tools and infrastructure components using Infrastructure as Code (IaC) principles
Implement and manage the underlying infrastructure and services for synthetic monitoring and real user monitoring (RUM)
Mentor junior engineers and contribute to the overall technical growth of the team
Stay up-to-date with emerging observability trends, tools, and technologies

Requirements:

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
6+ years of experience in a dedicated Observability, Monitoring, SRE, or DevOps role with a strong focus on building and managing cloud environments
Proven expertise with at least one major cloud provider (AWS or GCP preferred)
Deep understanding of monitoring concepts, metrics collection, log aggregation, and distributed tracing
Extensive experience with architecting and implementing observability platforms and tools (e.g., Prometheus, OpenTelemetry, Fluentbit, OpAMP)
Proficiency in scripting and automation (e.g., Python, Go)
Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation
Strong understanding of containerization technologies (Docker, Kubernetes) and their observability challenges
Excellent problem-solving skills and the ability to diagnose complex technical issues across distributed systems
Strong communication and collaboration skills

Nice to have:

Experience with Kafka, PubSub, Kinesis or other message queuing systems
Familiarity with serverless architectures (AWS Lambda, Google Cloud Functions)
Knowledge of security best practices in cloud environments

What we offer:

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
Discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
October 23, 2025

Expiration:
October 28, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cloud Observability Engineer