Cloud Managed Services Engineer (L1) Job at NTT DATA (Bangkok)

New

Digital Engineering Lead Engineer

The Digital Engineering Lead Engineer will oversee multi-cloud infrastructure ma...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator Associate, GCP Professional Cloud Engineer)
7+ years of experience in cloud infrastructure engineering with hands-on exposure to at least two major cloud providers (AWS, Azure, GCP)
Proficiency in cloud-native services for networking, storage, monitoring, and identity management
Strong troubleshooting and analytical skills in distributed cloud environments
Excellent communication and documentation skills
Experience in cloud cost management and optimization
Experience handling P1/P2 calls and escalations
Able to work in a 24*7 production support model weekend oncall
Able to Help L1 staff in support

Job Responsibility

Multi-Cloud Infrastructure Management: Deploy, manage, and optimize resources across multiple cloud platforms (AWS, Azure, GCP, Tencent, Alicoud, Fujitsu, etc.) ensuring cost efficiency and high availability
Cloud Storage Administration: Implement and maintain scalable storage solutions, ensuring data durability, security, and performance
Networking and Connectivity: Design and manage virtual networks, VPNs, firewalls, routing, DNS, and load balancing across clouds
System Monitoring & Performance Optimization: Utilize monitoring tools (CloudNative e.g., CloudWatch, Azure Monitor etc.) to ensure system reliability and proactively identify performance issues
Patch and Configuration Management: Manage system updates, security patches, and configurations across environments to maintain compliance and performance
Security & Compliance: Implement cloud security best practices, identity and access management (IAM), and ensure compliance with organizational and client security standards
Client Onboarding and Transition: Support new client migrations and transitions to multi-cloud environments, including infrastructure setup, account provisioning, and operational handover
Documentation & Knowledge Sharing: Maintain up-to-date documentation of infrastructure design, configurations, and operational procedures

Fulltime

New

Cloud Managed Services Engineer

Join a dynamic team as a Cloud Managed Services Engineer, where you'll ensure sm...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience in Windows Server Administration
Experience in Linux Server Administration
Experience in Virtualization Administration
Experience in Server Hardware
Experience in Storage Administration
Moderate experience in managed services
Knowledge of ticketing tools like ServiceNow
Knowledge of management agents
Knowledge of redundancy concepts
Knowledge of supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup

Job Responsibility

Proactively monitor, identify, investigate, and resolve cloud-based incidents and service requests
Handle second-line support for incidents and requests with medium complexity
Ensure meeting service level agreements (SLAs)
Monitor work queues
Resolve incidents in a timely manner
Update tickets with the tasks performed
Identify and analyze issues before they impact clients
Provide second-level support
Work closely with other teams and clients to extend necessary support
Execute changes with identified risks and mitigation plans

What we offer

Workplace embraces diversity and inclusion
Place where you can grow, belong and thrive

Fulltime

New

Cloud Managed Services Engineer II

Join a dynamic team as a Cloud Managed Services Engineer II, where you'll ensure...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience in Windows Server Administration
Experience in Linux Server Administration
Experience in Virtualization Administration
Experience in Server Hardware
Experience in Storage Administration
Moderate experience in managed services
Knowledge of ticketing tools like ServiceNow
Knowledge of management agents
Knowledge of redundancy concepts
Knowledge of supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup

Job Responsibility

Proactively monitor, identify, investigate, and resolve cloud-based incidents and service requests
Handle second-line support for incidents and requests with medium complexity
Ensure meeting service level agreements (SLAs)
Monitor work queues
Resolve incidents in a timely manner
Update tickets with the tasks performed
Identify and analyze issues before they impact clients
Provide second-level support
Work closely with other teams and clients to extend necessary support
Execute changes with identified risks and mitigation plans

What we offer

Workplace embraces diversity and inclusion
A place where you can grow, belong and thrive

Fulltime

New

Collaboration Managed Services Engineer

The Collaboration Managed Services Engineer (L2) at NTT DATA is responsible for ...

Location

China , Beijing

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A moderate knowledge of voice, video, and other collaboration modalities
A moderate level of knowledge of Collaboration Applications such as Microsoft Teams, Cisco Webex
Or a moderate level of knowledge of Contact Centres like dynamics 365, Genesys Pure Cloud, Nice CX 1, Cisco Webex Contact Centre
A moderate level of knowledge of Cloud Voice or other carrier based PSTN/SIP technologies
Experience in managed services and using ticketing tools, preferably ServiceNow
The ability to communicate and work effectively across different cultures and social groups
An ability to take technical command of complex Incidents, effectively communicating to a range or internal and external stakeholders
Competence in planning activities and projects well in advance and adapting to changing circumstances
The ability to maintain a positive outlook and work well under pressure
Willingness to work extra hours when necessary

Job Responsibility

Proactively monitor work queues
Identify and investigate issues
Resolve technical incidents to maintain client satisfaction
Provide second-level support for incidents and requests of medium complexity
Capture all required and relevant information for immediate resolution
Communicate with other teams and clients for extended support
Ensure continuous service by following through on shift handovers
Plan and execute standard requests and changes with clear identification of risks and mitigation plans
Support automation initiatives by working with our automation partners to optimize efforts and automate routine tasks
Coach and mentor L1 teams to enhance their technical and behavioural skills

What we offer

Opportunities for coaching and mentoring
Workplace embraces diversity and inclusion
A place where you can grow, belong and thrive

Fulltime

Senior Consulting Engineer

About ClickHouse: Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is on...

Location

United States

Salary:

173000.00 - 199000.00 USD / Year

ClickHouse

Expiration Date

Until further notice

Requirements

5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles
5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems ("DBMS")
Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers
Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2)

Job Responsibility

Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling
Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs)
Provide architectural, technical, and migration assistance, including hands-on tasks
Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects
Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans
Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results
Assist with hiring and mentoring new team members as we grow and scale
Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Fulltime

New

Collaboration Managed Services Engineer

The Collaboration Managed Services Engineer (L2) at NTT DATA is responsible for ...

Location

China , Beijing

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A moderate knowledge of voice, video, and other collaboration modalities
A moderate level of knowledge of Collaboration Applications such as Microsoft Teams, Cisco Webex. Or a moderate level of knowledge of Contact Centres like dynamics 365, Genesys Pure Cloud, Nice CX 1, Cisco Webex Contact Centre
A moderate level of knowledge of Cloud Voice or other carrier based PSTN/SIP technologies
Experience in managed services and using ticketing tools, preferably ServiceNow
The ability to communicate and work effectively across different cultures and social groups
An ability to take technical command of complex Incidents, effectively communicating to a range or internal and external stakeholders
Competence in planning activities and projects well in advance and adapting to changing circumstances
The ability to maintain a positive outlook and work well under pressure
Willingness to work extra hours when necessary
Active listening skills: confirming understanding, probing for relevant information, and avoiding interruptions

Job Responsibility

Proactively monitor work queues, identify and investigate issues, and resolve technical incidents to maintain client satisfaction
Providing second-level support for incidents and requests of medium complexity
Capturing all required and relevant information for immediate resolution
Communicating with other teams and clients for extended support
Ensuring continuous service by following through on shift handovers
Plan and execute standard requests and changes with clear identification of risks and mitigation plans
Support automation initiatives by working with our automation partners to optimize efforts and automate routine tasks
Coaching and mentoring L1 teams to enhance their technical and behavioural skills
Establishing effective monitoring setups for client infrastructure
Auditing and analysing incident/request tickets

Fulltime

New

Collaboration Managed Services Engineer

The Collaboration Managed Services Engineer (L2) at NTT DATA is responsible for ...

Location

China , Beijing

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

A moderate knowledge of voice, video, and other collaboration modalities
A moderate level of knowledge of Collaboration Applications such as Microsoft Teams, Cisco Webex. Or a moderate level of knowledge of Contact Centres like dynamics 365, Genesys Pure Cloud, Nice CX 1, Cisco Webex Contact Centre
A moderate level of knowledge of Cloud Voice or other carrier based PSTN/SIP technologies
Experience in managed services and using ticketing tools, preferably ServiceNow
The ability to communicate and work effectively across different cultures and social groups
An ability to take technical command of complex Incidents, effectively communicating to a range or internal and external stakeholders
Competence in planning activities and projects well in advance and adapting to changing circumstances
The ability to maintain a positive outlook and work well under pressure
Willingness to work extra hours when necessary
Active listening skills: confirming understanding, probing for relevant information, and avoiding interruptions

Job Responsibility

Proactively monitor work queues, identify and investigate issues, and resolve technical incidents to maintain client satisfaction
Provide second-level support for incidents and requests of medium complexity
Capture all required and relevant information for immediate resolution
Communicate with other teams and clients for extended support
Ensure continuous service by following through on shift handovers
Plan and execute standard requests and changes with clear identification of risks and mitigation plans
Support automation initiatives by working with our automation partners to optimize efforts and automate routine tasks
Coach and mentor L1 teams to enhance their technical and behavioural skills
Establish effective monitoring setups for client infrastructure
Audit and analyse incident/request tickets, and produce trend reports for automation opportunities

Fulltime

Senior Consulting Engineer

We are seeking a Senior Consulting Engineer to join our global team, where you'l...

Location

Netherlands

Salary:

Not provided

ClickHouse

Expiration Date

Until further notice

Requirements

5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles
5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems ("DBMS")
Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers
Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2)

Job Responsibility

Project Engineering & Consulting (50%): Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling
Consultative Support (50%): Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs)
Provide architectural, technical, and migration assistance, including hands-on tasks
Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects
Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans
Develop and assist with a wide range of content, including Public and Internal Documentation, Knowledge Base articles, ClickHouse Learning, Reference Architecture, blogs, and benchmark results
Assist with hiring and mentoring new team members as we grow and scale
Be available for scheduling and on-call needs to deliver high-quality 24x7 support in a global, distributed environment, including up to 35% estimated onsite regional travel

What we offer

Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
Healthcare - Employer contributions towards your healthcare
Equity in the company - Every new team member who joins our company receives stock options
Time off - Flexible time off in the US, generous entitlement in other countries
A $500 Home office setup if you’re a remote employee
Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites

Fulltime

Cloud Managed Services Engineer (L1)

NTT DATA

Location:
Thailand , Bangkok

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 25, 2026