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The Cloud Infrastructure & Network Operations Engineer role at NTT DATA involves managing cloud network operations with a focus on automation and DevOps principles. Our mission is to ensure secure, reliable, and efficient operation of a business-critical infrastructure with the highest standards for availability and compliance.
Job Responsibility:
Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team
Change Management: Plan, assess impact, coordinate, and implement changes
Operations: Guarantee smooth platform operation and drive continuous improvement
Automation & Innovation: Contribute to automation and self-service solutions (e.g., DevOps tools, Python scripting)
Team Collaboration: Work closely with colleagues on task planning, shift schedules, and on-call rotations
Requirements:
Several years of experience operating and administering cloud and network architectures (e.g., data centers, enterprise environments)
Strong skills in automation and DevOps (e.g., Python, CI/CD, Infrastructure as Code)
Analytical mindset, self-driven work style, and excellent problem-solving abilities
Proven ability to work effectively in a team and communicate clearly
Familiarity with common office and collaboration tools
Commitment to continuous learning and professional development
English: Mandatory (business fluent, written and spoken)
German: Preferred, but not required
MPLS/Peering/IPsec connectivity
BGP policy control
cipher compliance
HA testing
VRF management
Strong WAN BGP/MPLS background
IPsec VPN ops and QoS understanding
Certifications: CCNP Service Provider, Fortinet NSE 4, ITIL Foundation
MPLS-Based L3VPN
Cloud Peering (Direct Connect, Express Route and interconnect)