Cloud Engineering Manager Job at Microsoft Corporation (Singapore)

Job Description

Microsoft has an exciting opportunity for an experienced engineering manager to join our Sovereign Cloud Program, leading a team of engineers to build out and support networking and operational infrastructure in Microsoft’s National Partner Clouds (NPCs). NPCs are specialised cloud environments that are designed to comply with the data laws of specific countries and regions. You would be part of the team responsible for enabling secure cross-domain data transfer between the Azure public cloud and the NPCs; enabling secure operational access to the NPCs for the local operations team; NPC operations infrastructure – including WAN and LAN connectivity.

Job Responsibility

Lead, coach and care for a team of engineers to build and subsequently support key infrastructure in Microsoft’s NPCs.
Building a happy, safe and effective team culture and supporting processes.
Building great partnerships with appropriate stakeholders (e.g. project managers and technical leads) to determine requirements and coach your team to do the same.
Delivering against project plans, release plans, and work items in coordination with appropriate stakeholders
Coaching your team and driving their efforts to ensure the correct processes are followed to achieve requisite security, privacy, safety, and accessibility standards.
Creating and assuring presence of evidence to demonstrate compliance
Implementing appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value.
Building and maintaining communication with key partners across the Microsoft ecosystem of engineers. Acting as a key contact for leadership to ensure alignment with partners' expectations.
Coaching others and driving efforts to integrate instrumentation for gathering telemetry data on system behaviour such as performance, reliability, availability, utility, and safety mechanisms. Driving sustainment of feedback loops from telemetry resulting in subsequent designs. Creating outputs of telemetry such as notifications or dashboards.
Coaching others in operations of live service as issues arise on a rotational, on-call basis.
Coaching others to implement solutions and mitigations to complex issues impacting performance or functionality of Live Site services.
Reviewing and writing postmortems and sharing insights with team.
Driving ongoing performance assessment and management processes.
Helping your team members grow and realise their potential.

Requirements

Bachelor’s Degree or equivalent, with at least 7 years of experience leading teams to design, develop and support products/solutions in complex IT environments.
Strong leadership skills, able to develop and grow a diverse team of individuals to collaborate as a cohesive team in delivering outcomes.
3+ years’ experience as a people manager.
Strong knowledge of the foundations of secure IT infrastructure, IP networking and system administration
Knowledge or experience of security requirements, controls and solutions
Strong sense of accountability, solid project management and outstanding communication skills
Candidates must be able to meet Microsoft, customer, and/or government security screening requirements for this role.
Microsoft Cloud Background Check: Required upon hire/transfer and every two years thereafter.
Singapore Category 2 Clearance (as applicable): Candidates must be willing to undergo a Cat 2 background check.

Nice to have

Knowledge and experience of secure management environments utilising Active Directory, Group Policy, VPN, MECM, Windows Desktop deployments and application installations
Knowledge and experience deploying/configuring and maintaining Network environments (both in physical platforms and Azure) including: L2/L3 Routing (BGP) & Switching, Firewalls (NAT & ACLs), IPSEC VPN.
Experience of being part of an international team working across multiple continents and cultures.
Experience of the challenges of system and service management in high security domains.
Knowledge of Cross Domain Solutions

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Cloud Engineering Manager

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