Cloud Engineer, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is seeking a Cloud Engineer to provide production support, analyze and upgrade applications, and maintain effective relationships with system administrators and development teams. You will work in a hybrid environment and collaborate with colleagues using tools like Confluence and JIRA. The role involves publishing GCP cost Dashboards, performing troubleshooting, and delivering operational support.

Job Responsibility:

Provide three tier (L1, L2, L3) support to all applications and provide assistance to all end users
Proactively identify any issues in production via automated monitoring, history of production issues and trends
Maintain schedule jobs and perform troubleshoot on processes
Analyze all vendor applications and provide operational support
Document all production applications and resolve all application issues and answer all requests
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions
Analyze all applications and recommend necessary upgrades and patches and perform troubleshoot on all issues
Maintain effective relationships with various system administrators and development teams
Participate in periodic meetings and maintain all applications for productions and plan appropriate various strategies
Publishing GCP cost Dashboards, Alerting and monitoring

Requirements:

Knowledge of Incident Management & Problem Management is mandatory
Production support ticketing knowledge is an advantage (Remedy, Jira, SQL Assistant, Blade logic, Splunk, MuleSoft, App Dynamics, GitHUB Knowledge/ Websphere etc.)
Excellent communication skills in both Oral and Written communication
Excellent understanding of machine learning setup in Google architecture and Google Analytics products
Should have experience working in agile and devops environment using team collaboration tools such as Confluence, JIRA
Programming skills and hands-on experience in Python desirable
Proficiency in working with cloud based native data stores/databases
Knowledge on design patterns for GCP third party tools setup and native tools usage
Experience in publishing GCP cost Dashboards, Alerting and monitoring

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
July 25, 2025

Expiration:
August 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Cloud Engineer

HSBC

Location:India, Hyderabad

Category:IT - Software Development

Contract Type:Employment contract