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We are looking for a skilled Cloud Engineer to join our team in Wayne, Pennsylvania. This role requires a deep understanding of cloud technologies, particularly Microsoft Azure and Microsoft 365, as well as expertise in infrastructure and identity management. You will play a key part in ensuring seamless operations and resolving complex technical challenges.
Job Responsibility:
Diagnose and address technical issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, and hybrid or on-premise server environments
Act as a Tier 3 escalation point to manage and resolve advanced infrastructure, cloud, identity, and networking problems
Develop and maintain detailed documentation of client systems, including Azure resources, Intune configurations, and support actions
Collaborate with cross-functional teams to implement and optimize cloud solutions
Ensure the security and compliance of cloud and on-premise environments
Provide technical guidance and recommendations to clients regarding best practices in cloud and infrastructure management
Monitor system performance and proactively identify areas for improvement
Support the integration of new technologies into existing environments
Assist in training and mentoring team members who are new to cloud and infrastructure topics
Requirements:
Proven expertise in managing and troubleshooting Microsoft Azure environments
Strong knowledge of Microsoft 365 and Entra ID
Experience with Intune and its configurations
Familiarity with hybrid and on-premise server infrastructure
Ability to effectively handle complex technical escalations
Solid documentation skills for maintaining accurate system records
Strong problem-solving abilities and attention to detail
Excellent communication skills for collaborating with clients and team members