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Cloud Engineer

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eWay Corp

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are hiring a hands-on AWS Cloud Engineer with strong Linux and networking fundamentals, focused on troubleshooting, incident resolution, and operational excellence in a managed services environment. This role is aligned to 24×7 SLA-driven support, requiring deep technical diagnostics across infrastructure layers and the ability to contribute to stable, scalable AWS architectures. AWS Solutions Architect certification is preferred.

Job Responsibility:

  • Own L2 support for production AWS environments operating under 24x7x365 SLA commitments
  • Respond to incidents, perform deep troubleshooting, and drive root cause analysis with a focus on permanent resolution
  • Monitor and maintain cloud infrastructure to ensure availability, performance, and cost efficiency
  • Troubleshoot issues across multiple layers including AWS networking, Linux OS, web servers, and database connectivity
  • Support and optimize AWS services including compute, storage, database, and load balancing layers
  • Collaborate with DevOps, application, and security teams to resolve issues and improve system reliability
  • Implement and support backup, disaster recovery, and high availability configurations
  • Analyze logs and metrics using CloudWatch and other tools to proactively identify risks and performance bottlenecks
  • Contribute to infrastructure automation using CloudFormation or similar IaC tools
  • Maintain accurate documentation of environments, incidents, and standard operating procedures

Requirements:

  • 5+ years of hands-on experience supporting production workloads on AWS
  • Strong knowledge of AWS core services including VPC, EC2, RDS, S3, CloudWatch, CloudFormation, ELB/ALB, Auto Scaling, EBS, EFS, and WAF
  • Solid understanding of AWS networking concepts including subnets, route tables, NAT, DNS, security groups, and NACLs
  • Strong Linux systems administration skills including performance tuning and troubleshooting at OS and network layers
  • Experience with web servers such as Apache and Nginx
  • Working knowledge of MySQL, MariaDB, or similar relational databases
  • Strong troubleshooting capability across infrastructure, application connectivity, and performance issues
  • Familiarity with firewall concepts and traffic filtering
  • Ability to prioritize and manage multiple incidents in parallel

Nice to have:

  • AWS Certified Solutions Architect (Associate or Professional)
  • Experience in managed hosting or MSP environments with SLA-driven operations
  • Exposure to infrastructure as code tools such as CloudFormation or Terraform
  • Basic scripting skills in Bash or Python for operational automation
  • Understanding of AWS security best practices including IAM and WAF configurations
  • Exposure to cost optimization and performance tuning in AWS environments
What we offer:
  • Career Development, Training & certification assistance
  • Medical insurance cover for self, spouse, and children
  • Provident Fund
  • Paid Time off (Maternity, Sick days, Holidays and Earned Leave)
  • Weekends off
  • Flexible work hours and public holidays
  • Loyalty bonus

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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