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Cloud Engineer / Application Support Specialist

United States, Plano · Job Posted March 04, 2026
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Job Description

Cloud Engineer / Application Support Specialist; 3 Positions; Location: Plano TX (submit within TX who is open for relocation); W2 Candidates

Job Responsibility

  • Deliver incident management and advanced-level support for the AWS Platform, hosting a large volume of applications
  • Serve as the initial point of contact for application developers via a ticketing system.
  • Communicate effectively with users at various organizational levels.
  • Implement and utilize automation to support the scalability of the environment.
  • Optimize operational processes to enhance efficiency, reliability, and security.
  • Train users to self-diagnose and troubleshoot issues for expedited resolution.
  • Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
  • Provide support for public cloud environments, particularly AWS.
  • Manage events and incidents efficiently.

Requirements

  • AWS (must have at least 3-4 skill - S3, EC2, VPC, EKS, ECS, CLOUDFORMATION, CLOUDWATCH, IAM)
  • EKS/Kubernetes AND terraform
  • W2 Candidates
  • submit within TX who is open for relocation

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