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Serve as the link between functional teams and technical stakeholders. Help translate business needs into actionable technical requirements, keep work items organized within Jira, and support Agile team operations to enable the timely delivery of system improvements and enhancements.
Job Responsibility:
Lead or support recurring Agile ceremonies such as standups, sprint planning, and retrospectives
Help manage day‑to‑day workflow, track team capacity, and highlight risks or blockers to ensure objectives stay on track
Provide clear, consistent updates on sprint health and task progress for broader team visibility
Partner with stakeholders to capture and clarify business requirements before development begins
Draft functional and technical documentation, ensuring alignment between business expectations and the final solution
Collaborate with engineers to verify that requirements are well understood and accurately translated into deliverables
Create detailed User Stories, Tasks, and Acceptance Criteria that reflect the intended functionality
Keep the backlog organized and up‑to‑date by grooming tickets, coordinating estimates, and preparing items for future sprints
Monitor ticket progression through stages, ensuring accurate status updates and visibility into team workload
Coordinate work that spans multiple teams, including security, infrastructure, and business units
Communicate changes in scope, risk, or timing to project leadership and impacted stakeholders
Ensure dependencies between teams are clearly understood and managed
Identify potential delays, resource constraints, or external vendor obstacles
Help implement mitigation strategies and escalate issues when necessary
Contribute to maintaining smooth project delivery by proactively removing friction points
Requirements:
Bachelor’s degree or equivalent experience
3+ years of experience in Business Systems Analysis, Technical Project Coordination, or a similar role
Background supporting Agile/Scrum environments and facilitating related processes
Skilled at translating business requirements into well‑defined user stories and acceptance criteria
Proficient with Jira, including workflows, dashboards, filters, and reporting
Able to manage competing priorities in a fast‑moving environment with limited resources
Experience assisting with UAT planning and execution
Extensive knowledge of Jira and Confluence, including JQL and advanced configuration
Solid understanding of Agile delivery methods and Scrum roles/rituals
Exposure to Business Systems ecosystems such as Salesforce, NetSuite, Workday, or similar platforms
Excellent communication skills—comfortable interacting with both technical and non‑technical audiences