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As a Cloud and Observability Engineer you will play a critical role in ensuring a smooth transition of customers’ monitoring and observability infrastructure. Your expertise in various other observability tools, coupled with a strong understanding of DevOps, will be essential in successfully migrating alerts and dashboards through creating extension packages and enhancing the customer's monitoring capabilities. You will collaborate with cross-functional teams, understand their requirements, design migration & extension strategies, execute the migration process, and provide training and support throughout the engagement.
Job Responsibility:
Extension Delivery: Build & enhance quality extension packages for alerts, dashboards and parsing rules in Coralogix Platform to improve monitoring experience for key services using our platform
Migration Delivery: Help migrate customer alerts, dashboards and parsing rules from leading competitive observability and security platforms to Coralogix
Knowledge Management: Build, maintain and evolve documentation with respect to all aspects of extensions and migration
Conduct training sessions for internal stakeholders and customer on all aspects of the platform functionality (alerts, dashboards, parsing, querying, etc.), migrations process & techniques and extensions content
Collaborate closely with internal stakeholders and customers to understand their specific monitoring needs, gather requirements, and ensure alignment during the extension building process
Requirements:
Minimum 2+ years of experience as a Systems Engineer, DevOps Engineer, or similar roles, with a focus on monitoring, alerting, and observability solutions
2+ yrs of hands-on experience with and understanding of Cloud and Container technologies (GCP/Azure/AWS + K8/EKS/GKE/AKS)
Good knowledge and hands-on experience with 2 or more Observability platforms, including alert creation, dashboard creation, and infrastructure monitoring
Good understanding of CI/CD with at least one deployment and version control tool
Basic understanding and practical experience with PromQL, Prometheus's query language, for querying metrics and creating custom dashboards
Excellent problem-solving and debugging skills
Strong English verbal and written communication skills
Ability to analyze complex systems, identify inefficiencies or gaps, and propose optimized monitoring solutions
Ability to also work across US and European timezones
Nice to have:
Cloud Service Provider DevOps certifications would be a plus