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Cloud & AI Platforms Sales Specialist

United States, Birmingham 107600.00 - 187500.00 USD / Year · Job Posted March 21, 2026
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Job Description

Join Microsoft’s U.S. Public Sector Industries Defense Industrial Base (DIB) Team, where mission meets innovation. The DIB Operating Unit (OU) is a newly formed team with a bold mandate: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape. The DIB ecosystem includes more than 100,000 organizations across manufacturing, aviation, cybersecurity, and mission services that support U.S. Federal Agencies, including the Department of Defense and other intelligence and civilian organizations. Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable Microsoft solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth. As a Cloud & AI Platforms Sales Specialist aligned to the Azure Specialist Team Unit (STU), you will support and advance solution sales motions across Microsoft Customer and Partner Solutions (MCAPS) Americas. You will work closely with account teams, partners, and internal specialists to discover and qualify new opportunities, drive solution adoption and consumption, and help customers modernize legacy environments with confidence. In this role, you will engage customer stakeholders to understand business and mission priorities, identify market and customer needs, and collaborate with internal teams to develop solutions that align to customer outcomes. You will contribute to pipeline development, territory planning, and forecasting rhythms, while building trusted relationships and learning how to orchestrate deals across multiple stakeholder groups. This position supports a business client located in Melbourne, Florida. Applicants should be aware that up to 50% travel is required for this role. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We bring a growth mindset, innovate to empower others, and collaborate to achieve shared goals—grounded in our values of respect, integrity, and accountability, and a culture of inclusion where everyone can thrive.

Job Responsibility

  • Engage in customer conversations to introduce Azure workloads and digital transformation scenarios aligned to customer mission and business priorities
  • Discover, qualify, and advance new sales opportunities in collaboration with account teams, partners, and services
  • Support deal progression by coordinating demos, proposals, quotes, licensing transactions, and project engagements
  • Drive solution adoption and consumption through customer engagement, usage insights, and solution alignment
  • Apply Microsoft Sales Process (MSP) and opportunity quality standards to manage and progress opportunities effectively
  • Assess customer business needs, technical readiness, and transformation goals to align Microsoft solutions to desired outcomes
  • Articulate the business value of Azure solutions to technical and business stakeholders
  • Collaborate with account teams to identify and engage senior decision makers and influencers
  • Participate in customer briefings, workshops, webinars, and events to showcase Microsoft solutions and capabilities
  • Incorporate security, compliance, and trust principles into all customer interactions
  • Contribute to pipeline development, maintenance, and hygiene across assigned territory or accounts
  • Participate in forecasting rhythms and pipeline reviews to improve forecast accuracy and sales execution
  • Leverage whitespace analysis, market insights, and AI‑powered sales tools to prioritize opportunities
  • Monitor usage and adoption trends to identify opportunities for expansion and customer value realization
  • Collaborate with Microsoft partners through co‑sell and cross‑sell motions to extend solution reach and address customer needs
  • Support joint solution proposals and execution with partners and internal teams
  • Orchestrate across internal stakeholders including Account Teams, Global Partner Solutions (GPS), Customer Success, Industry Solutions Delivery, and technical specialists
  • Ensure smooth handoffs between sales, delivery, and customer success teams
  • Build and maintain working knowledge of Azure solutions, including AI, Workforce, Infrastructure, and related workloads
  • Support competitive analysis and positioning in collaboration with Global Black Belts and specialist teams
  • Contribute ideas, best practices, and insights to improve solution positioning and sales execution
  • Participate in required training and obtain role‑aligned product and industry certifications
  • Participate in Rhythm of Business meetings and territory planning activities
  • Review customer feedback and contribute to recovery or improvement action plans as needed
  • Utilize AI‑driven analytics, automation, and sales tools to improve efficiency and decision making
  • Demonstrate Microsoft values of integrity, accountability, respect, and inclusion while working collaboratively across teams

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience
  • Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • Verification of U.S citizenship due to citizenship-based legal restrictions
  • Active U.S. Government Top Secret Security Clearance

Nice to have

  • Experience supporting customers in regulated industries such as government, defense, aerospace, or national security
  • Exposure to security, compliance, or regulatory frameworks relevant to U.S. Public Sector customers (e.g., NIST, DFARS, FedRAMP, or CMMC concepts)
  • Experience collaborating with partners and internal technical teams to develop and position cloud-based solutions
  • Ability to learn and apply industry, workload, and product knowledge to customer scenarios
  • Interest in obtaining and maintaining a U.S. Security Clearance (where required)
  • Master’s Degree in Business Administration, Information Technology, Information Security, or related field

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