Cloud & AI Platform CSA Manager Job at Microsoft Corporation (London)

CBP- TCRS Cloud Technology & Cyber

Join us as a "CBP- TCRS Cloud Technology & Cyber" at Barclays, where you'll spea...

Location

India , Gurugram

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Graduate in Science & Technology discipline
Proven background assessing Artificial Intelligence and Large Language Model implementation or systems
Background in Application development and/or application/system risk assessments, Agentic AI or Gen AI specific is preferred
Practical knowledge of AI‑driven cloud offerings such as AWS Bedrock, Azure OpenAI Service, and related GenAI platforms, with hands‑on experience across AI risk management, AI solution architecture, and AI security controls in cloud environments
Working knowledge of AWS AI and supporting services, such as Bedrock, SageMaker, Kendra, Comprehend, Lambda, API Gateway, CloudWatch, CloudFormation, Route 53, and integrations essential for building scalable AI applications
Awareness of modern AI application delivery approaches, including rapid model development, CI/CD for AI, MLOps, infra-as-code, containerization (Docker), automated testing, and deployment workflows aligned to GenAI lifecycle management
Familiarity with AI‑related industry standards and cloud best practices, including NIST AI Risk Management Framework, CIS Cloud Security Controls, CSA Cloud Controls Matrix, and secure‑by‑design principles for cloud‑hosted AI systems
Experience around Regulatory and compliance requirements related to AI technology/security e.g EU AI Act

Job Responsibility

Assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk
Knowledge of business areas, products, processes and platforms to be able to assess risk
Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings
Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations
Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders
Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice
Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework

What we offer

Wellness rooms
Gyms
Mental health support
Modern workspaces
Collaborative areas
State-of-the-art meeting rooms
On-site cafeterias
Fitness centers
Tech-equipped workstations

Fulltime

Ai business solutions cloud solution architect

Microsoft is delivering AI for all with Microsoft 365 Copilot, your new AI assis...

Location

India , Bangalore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, IT, Engineering, or equivalent
5–10 years of experience in cloud architecture, application development, or M365/Azure solutioning
Deep, hands‑on expertise with Copilot Studio, including building copilots, custom actions, orchestration flows, connectors, grounding strategies, and enterprise deployment patterns
Strong experience with M365 workloads, Graph API, Teams/SharePoint extensibility, search indexing, and Copilot‑related technologies
Demonstrated ability to design secure, scalable enterprise cloud and AI architectures
Strong stakeholder management skills — ability to influence, align, and drive clarity across C‑suite, IT, business teams, and engineering stakeholders
Excellent communication skills — ability to simplify complexity, present to executives, facilitate workshops, and articulate technical concepts to varied audiences

Job Responsibility

Lead AI‑Driven Customer Transformations
Architect and land solutions across M365 Copilot, Teams extensibility, Graph API, semantic search, and enterprise AI workloads
Shape and deploy Agentic AI scenarios, including orchestration flows, connectors, grounding strategies, and retrieval patterns
Bring technical clarity and alignment across diverse customer stakeholder groups
Technical Solution Architecture & Delivery
Lead customer-facing technical conversations to help organizations realize outcomes from Microsoft 365 and Azure investments
Deliver design-thinking workshops, demos, conceptual architecture, and deployment guidance to accelerate AI and cloud adoption
Build scalable architectures, security models, integration patterns, and data flow designs tailored to customer environments
Value Realization & Adoption Acceleration
Partner with CSAMs to drive PACV, MAU, DPU, and overall workload adoption

Fulltime

New

Cloud Solution Architect

We are looking for a highly motivated and passionate Cloud Solution Architect (C...

Location

India , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Breadth of technical experience and knowledge, with depth / Subject Matter Expertise in Windows & Cloud Endpoints like AVD\W365\Microsoft Intune\ConfigMgr, Azure Active Directory, and other cloud-based and AI services and platforms
Ability to Configure, implement and troubleshooting skills around Intune Enrolment, Policy\Profile deployment, Application Management, Device compliance, Device Configuration, Endpoint Security Profiles\Polices and Intune reporting to ensure compliance with organizational standards and security requirements
Deep knowledge of solution architecture, design, implementation, and/or support of Cloud /collaboration/unified environments
Experience with Windows 10\11, iOS, Android, and MacOS devices, as well as their configuration and management options in both Intune service & client\Device perspective
Awareness on Linux onboarding to Intune
Good knowledge in Windows 365 Cloud PCs, AVD
Awareness on Copilot and Copilot in Intune
Experience with Mobile Device Management and Mobile Application Management in Intune. Fair understanding of third-party solutions (Airwatch, Mobile Iron, Munki tool etc)
Experience with Migrations to Intune example: - Migrating JAMF to Intune to manage MAC devices, MAC app migration to Intune

Job Responsibility

Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes
Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize
Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory
Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team
Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience
Supports definition of customer/partner conditions of success
Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation
Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately
Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations
Routes non-technical issues for removal by the appropriate party

Fulltime

Cloud Solution Architecture (CSA) - Security

With over 17,000 employees worldwide, the mission of the Customer Experience & S...

Location

United Kingdom , London

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business OR related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting
Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers
Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders
Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues
Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers
Breadth of technical experience and knowledge in foundational AI, architecture design, with depth / Subject Matter Expertise in security
The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends and knowledge of competitive Landscape: of cloud security platforms and competitors
Subject Matter Expertise in two or more of the following security solutions: Threat protection, SIEM and Incident Response
Extended Detection and Response (XDR)

Job Responsibility

Lead with impact: Work side-by-side with customers to understand their unique security goals, co-create solutions that protect what matters most, and guide them with empathy and expertise through every step of their cloud security journey
Be the trusted advisor: Build deep relationships with technical and business stakeholders, helping them navigate complex security challenges with confidence
Design for resilience: Architect secure, scalable, and compliant solutions across identity, threat protection, information protection, and cloud security
Drive innovation: Collaborate with engineering and product teams to bring customer feedback into future product development
Champion success: Work closely with Customer Success Account Managers (CSAMs) to ensure customers realise the full value of their security investments

Fulltime

IT Internal Auditor

The IT Internal Auditor will be responsible for the execution of risk-based inte...

Location

India , Bengaluru

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in accounting, Finance, Business, Information Systems, Computer Science, Cybersecurity, or a related field
CA/CIA/CPA/ICAEW or equivalent certification is preferred
CISA, CIA, CISSP, or other relevant certifications preferred
7-10 years of experience in IT auditing, cybersecurity, risk management, or related technology roles
Hands-on experience with evaluating ITGCs, access controls, change management, and cybersecurity controls
Familiarity with systems such as SAP, Microsoft 365, cloud platforms, and modern digital tools is required
Strong understanding of IT audit methodologies, ITGCs, and cybersecurity best practices
Familiarity with key frameworks such as COBIT, NIST, ISO 27001, and ITIL
Knowledge of ERP systems, databases, cloud environments (e.g., AWS, Azure), and enterprise applications
Analytical mindset with the ability to evaluate system configurations, identify vulnerabilities, and assess control design

Job Responsibility

Execute IT internal audits in line with the approved audit plan
Perform audits across infrastructure, applications, data management, and cybersecurity functions
Conduct walkthroughs, gather system documentation, assess IT processes, and evaluate the design and operating effectiveness of IT controls
Evaluate compliance with company IT policies, cybersecurity protocols, and applicable regulations such as GDPR, DPDP, NIST, ISO 27001, and COBIT
Identify weaknesses in IT controls, process inefficiencies, and opportunities for automation or system optimization
Perform testing of IT general controls (e.g., access controls, change management, backup & recovery) and application controls
Document audit procedures and findings in accordance with internal audit standards
Ensure audit working papers are complete, clear, and appropriately support conclusions
Drafting audit observations and IT risk recommendations
Driving and Monitor remediation progress for audit issues and work with IT and business process owners to ensure timely resolution

Fulltime

Cloud Solution Architect (CSA) - Data Platforms & Analytics

On this team, you will help some of Canada’s most complex and highimpact organiz...

Location

Canada , Ottawa

Salary:

96000.00 - 177600.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Breadth of technical experience and knowledge in foundational Cloud Security and Infrastructure, Cloud Architecture Design, with Depth / Subject Matter Expertise in Azure data services such as Microsoft Fabric, Azure Databricks, Azure SQL, Synapse Analytics, Cloud Scale Analytics, Data Factory, and Cosmos DB
Experience with cloud-based data migration and modernization strategies across relational and non-relational databases
Strong understanding of data engineering and experience in data modeling, ETL/ELT pipelines, performance optimization, Business Intelligence and real-time analytics
Deep experience in data governance, security, and compliance frameworks
Hands-on experience with big data technologies and distributed computing

Job Responsibility

Engage with customer IT and business leaders to understand their data estate, priorities, and success measures, and design secure, scalable Data & AI solutions that deliver measurable business value
Lead architecture design sessions, develop Data & Analytics roadmaps, and drive Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to accelerate adoption and ensure long-term technical viability
Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM
Deliver repeatable intellectual property (IP) to achieve targeted outcomes, accelerate Azure Consumed Revenue (ACR), and contribute to centralized IP development initiatives
Provide delivery oversight and escalation support for key Factory engagements across Data & Analytics workloads
Drive technical excellence by leading the health, resiliency, security, and optimization of mission-critical data workloads, ensuring readiness for production-scale AI use cases
Identify and resolve technical blockers, share customer feedback with engineering teams, and influence product improvements through Voice of the Customer insights
Maintain deep technical expertise and stay current with market trends, competitive insights, and Microsoft’s evolving data and AI capabilities
Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Snowflake Azure SQL, PostgreSQL, MySQL, and Cosmos DB
Demonstrate a growth mindset by continuously aligning your skills to team and customer needs, contributing to technical communities, and mentoring others to accelerate customer outcomes

Fulltime

New

Director, Customer Solution Architect

The Customer Solution Architect Director (CSAD) is a technical leadership role w...

Location

United States

Salary:

230800.00 - 346100.00 USD / Year

Teradata

Expiration Date

Until further notice

Requirements

10+ years of experience in data and analytics, with a strong foundation in pre-sales, solution architecture, or customer success leadership
5+ years in a people leadership role managing technical teams within an enterprise software environment
Deep understanding of data warehouse architectures, big data technologies, cloud ecosystems, and modern AI & analytics platforms
Experience in customer-facing engagements with SVP and C-level executives
excellent executive presence and communication skills
Proven track record in building trusted customer relationships, driving adoption, and delivering measurable business outcomes
BA/BS in Computer Science, Engineering, or a related field
advanced degree preferred
Familiarity with Teradata solutions strongly preferred
knowledge of competitive platforms such as Snowflake, Redshift, Databricks, etc., required

Job Responsibility

Lead, coach, and mentor a team of CSAs across a defined region or set of strategic accounts
Conduct 1:1s and annual development planning focused on outcomes, career progression, and contribution to Teradata’s strategic goals
Drive engagement and performance management aligned to sales outcomes, customer satisfaction, and team effectiveness
Partner with Sales, Field Technology leadership and HR leadership in recruitment, onboarding, and development of CSA talent
Optimize CSA resource allocation to align with priority accounts, technical complexity, and opportunity potential
Guide CSAs in building a "Technical Vision for Success" across accounts, aligning platform capabilities with customer strategies and long-term architecture
Champion adoption of underutilized features, available capacity, and differentiators—particularly in cloud, AI/ML, and modern analytics architectures
Identify and cultivate innovative customer use cases and new solution concepts, helping CSAs to integrate them into customer's future-state vision
Ensure teams leverage internal consumption tools, whitespace analysis, and domain insights to maximize customer value and ARR expansion opportunities
Enable CSA teams to support sales cycle execution via technical visions, solution design, architecture reviews, and delivery planning

What we offer

comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs

Fulltime

Servicenow Software Engineer – Platform Operations

Berkshire Hathaway Specialty Insurance (BHSI) is seeking an experienced ServiceN...

Location

United States , Boston, MA; Stevens Point, WI

Salary:

80000.00 - 120000.00 USD / Year

Berkshire Hathaway Specialty Insurance

Expiration Date

Until further notice

Requirements

7+ years of hands-on experience with ServiceNow platform engineering in a large enterprise environment
Proven expertise in multiple ServiceNow modules and custom application development
Strong understanding of ITIL processes and enterprise architecture principles
Experience with Agile methodologies and DevOps practices
ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) required
additional certifications (e.g., ITSM, ITOM, HRSD) are a plus
Experience in financial services or other regulated industries
Knowledge of cloud infrastructure (Azure, AWS) and integration with ServiceNow
Familiarity with scripting and IaC languages (JavaScript, GlideScript, Powershell, Terraform) and web technologies (HTML, CSS)
Strong communication and stakeholder management skills

Job Responsibility

Administer and configure the ServiceNow platform including user interfaces, workflows, reporting, integrations, etc.
Develop new applications, components, interfaces, workflows and automations within the ServiceNow platform using JavaScript, REST API, and web services
Collaborate with stakeholders and subject matter experts to understand business requirements and translate them into technical designs and solutions
Create documentation for new and existing solutions including application architecture, data flows, technical designs etc.
Manage platform upgrades, patching, and performance tuning
Monitor system health and proactively address issues to ensure high availability and reliability
Establish and enforce platform standards, development guidelines, and governance models
Stay current with ServiceNow releases and emerging capabilities
Identify opportunities to enhance user experience and streamline workflows through automation and AI

What we offer

Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement

Fulltime

Cloud & AI Platform CSA Manager

Microsoft Corporation

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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