CLO Portfolio Administration, Account Manager

• Expert in end-to-end business line process. Ability to communicate process to internal and external parties
• Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward
• Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks
• Ensure timeframes and deliverables agreed with Client and Trustee are met
• Perform active relationship management role and manage issues as they arise objectively and directly with the client for resolution
• Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services
• Ensure exceptions are cleared and procedures and regulations are followed
• Ensure cash reconciliation is sent to the client
• Review and approve daily reporting
• Ensure input and review occur and trades are input in a timely fashion
• Manage P&L of team. Be efficient in use of headcount
• Ownership of process improvement and final delivery of solutions
• Conduct regular workflow reviews with staff to ensure optimal execution
• Mastery of internal workflows, processes, and management of deadlines
• Understand other business unit functions within Debt Capital Markets and how it impacts the team
• Assist with new client onboarding
• Take on full invoice process from request to client delivery
• Subject Matter Expert at Alter Domus on client engagements
• Assume responsibility for training and development of all C&SP staff
• Coach, mentor, and support team through all aspects of assignments
• Ensure training and development of staff is appropriate and consistent
• Lead, develop and mentor career path of team members
• Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved
• Champion Alter Domus brand

• Bachelor’s degree in finance, accounting, business, or economics preferred
• 5+ years of experience within a business or finance-related capacity
• Basic knowledge of loan operations, commercial mortgage lending, or loan securitization with product knowledge and/or customer service experience
• Previous experience with CLO compliance and Waterfall modeling
• Experience in direct management and training of team members preferred
• Ability to independently research and resolve problems
• Responsive, friendly, professional, highly organized, and superb communication
• Solid Microsoft Excel experience
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus
• Exceptional attention to detail and able to thrive within a high-volume data-entry environment with both proficiency and accuracy
• Demonstrated willingness to work within a deadline-driven environment

Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan