Clinician Success Coordinator

• Serve as a primary administrative point of contact for clinicians, providing responsive operational support from onboarding through ongoing practice
• Coordinate clinician onboarding activities, including preboarding communication, system setup readiness, and cross-functional handoffs
• Manage clinician schedule administration, including availability updates, start date adjustments, and time-off approvals in alignment with established guidelines
• Collaborate with the People function to ensure accurate clinician records across HRIS, scheduling, credentialing, payroll, and clinical systems to ensure data integrity and compliance
• Partner with Credentialing & Licensing to monitor licensure, payer enrollment, and compliance requirements
• Process administrative updates related to role changes, leaves of absence, workload adjustments, and status changes
• Support clinicians with operational inquiries, system navigation, and issue resolution, escalating when appropriate
• Identify workflow gaps and recommend process improvements to enhance efficiency and provider experience
• Contribute to documentation, reporting, and tracking related to clinician operations and workforce management

• Associate’s degree or equivalent combination of education and relevant experience required
• 2+ years of experience in talent acquisition coordination, onboarding, HR operations, or a similar people operations role
• 2+ years of experience in healthcare operations, provider support, HR operations, workforce coordination, scheduling administration, or a similar operational role
• Experience supporting employees or clinicians across onboarding and ongoing employment lifecycle activities
• Demonstrated ability to manage high-volume, detail-oriented workflows in a regulated or compliance-driven environment
• Experience working cross-functionally with teams such as Clinical Leadership, HR, Credentialing, Compliance, Finance, or IT
• Experience in healthcare, telehealth, clinical services, or other regulated environments strongly preferred
• Proficiency with HRIS, scheduling systems, and workforce management tools
• Experience maintaining accurate records across multiple systems (HRIS, credentialing, payroll, scheduling, or clinical platforms)
• Strong working knowledge of digital documentation, compliance tracking, and workflow coordination
• High proficiency with spreadsheets, scheduling tools, and collaboration platforms (e.g., Google Workspace, Slack, Zoom, Airtable)
• Comfort navigating multiple systems simultaneously with strong attention to data accuracy and audit readiness
• Ability to troubleshoot basic systems or access issues and escalate appropriately

Bachelor’s degree preferred but not required

• Exceptional paid time off policies that encourage and support life balance, including a winter break
• 401k matching to ensure our staff have what they need to enjoy their retirement
• Health insurance options that ensure well being for the whole person and their family
• Company paid life, short-term disability, and long-term disability coverage
• Remote work environment that strives for connectivity through professional collaboration and personal connections