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We are seeking a highly organized and emotionally intelligent Clinician Coordinator to serve as the central point of support for our panel of clinicians for our Independent Review Organization (IRO). This role is ideal for someone who excels in executive-level administration, manages details with impeccable accuracy, and communicates with professionalism and warmth. You will lead the coordination of recruiting, credentialing, onboarding, and ongoing engagement of clinical reviewers, ensuring they have everything they need to participate in independent medical reviews. You will also help maintain compliance with URAC IRO standards and state and federal requirements. This is a critical Operations role that requires discretion, strong judgment, and the ability to work gracefully with busy clinicians and internal leadership.
Job Responsibility:
Conduct targeted outreach to qualified clinicians and manage incoming interest from prospective reviewers
Screen prospective reviewers for required qualifications, specialties, licensure, board certification, and clinical experience
Coordinate interviews, information-gathering calls, and follow-up communication
Manage credentialing documentation and primary source verification
Track renewals, expirations, attestations, and required documents with precision
Maintain an accurate, up-to-date reviewer roster that meets URAC and state regulatory standards
Coordinate onboarding communication, training logistics, and account/system access
Prepare clear, professional correspondence, instructional materials, and reports
Serve as primary administrative contact for reviewer communications and scheduling
Maintain organized digital records and support audit preparation
Anticipate needs, flag risks, and support leadership across credentialing, operations, and medical review functions
Perform other tasks as directed by Credentialing Director, Project Manager, or Medical Director
Requirements:
Experience in healthcare administration, executive assistance, credentialing, provider relations, or clinical operations
Exceptional organizational skills and the ability to manage multiple priorities with accuracy and calm
Excellent written and verbal communication skills, with a polished and professional tone
High emotional intelligence, maturity, and the ability to work respectfully with physicians and senior leaders
Strong attention to detail, follow-through, and confidentiality
Proficiency with Microsoft Office, digital file management, and online communication platforms
Nice to have:
Familiarity with URAC standards, utilization review, or external medical review processes
Experience coordinating busy clinicians or executive-level professionals
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