This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Clinical Trial Recruitment Representative (PRN)- ICON- Salt Lake City UT- On Site. ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Clinical Trial Recruitment Representative to join our diverse and dynamic team at ICON at our Salt Lake City UT site. This is a PRN (as needed) role.
Job Responsibility:
Answers and places phone calls with potential study subjects to determine initial study eligibility requirements
Explains study protocols to volunteers for each study during phone screening
Maintains accuracy of recruiting database and performs database queries
Responsible for accurate processing of subject registration in the volunteer database and collects all necessary documents needed prior to subject entry to the screening process
Responsible for actioning all voice mail messages from study volunteers
Works as a member of the recruiting team to obtain sufficient numbers of qualified volunteers for each study
Makes confirmation calls for screening appointments and volunteer check-in dates
Notifies study volunteers of study participation status and responds to volunteer questions and comments
Checks in study volunteers for screening appointments and may plan follow-up visits or screening appointments
Assists with training and mentoring more junior team members
Coordinates necessary payments to volunteers and may maintain referral program
Requirements:
High school diploma
2 years of relevant experience
Past customer service experience preferred
Working knowledge of the drug development process preferred
Working knowledge of medical terminology preferred
Good written and oral communication skills
Basic ability to read and interpret study protocols
Nice to have:
Past customer service experience
Working knowledge of the drug development process
Working knowledge of medical terminology
What we offer:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others