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Do more with the knowledge you’re working hard to acquire and the passion you already have. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide.
Job Responsibility:
Perform sponsor oversight activities of SM-FSP, including staff performance (KPIs, report(s) metric analysis/review), to ensure quality and delivery of Amgen clinical trials
Collaborate closely with SM-FSP Line Manager (FSPLM) to ensure appropriate level of their staff oversight is deployed
Support SM-FSP staff onboarding and training
Be a point of escalation for all stakeholders to support resolution of issues on quality, staff turnover and performance concerns
Work with SM-FSP vendor(s) to ensure timely and appropriate planning, resource and capacity management from study start up to close-out
Conduct on-site quality visits with CRAs where/when appropriate and supports the maintenance of Amgen investigator site relationships
Support inspection readiness, local country and site level audits and regulatory inspections when applicable including CAPA resolution
Organize and lead the Functional Management Team (FMT) Meetings and any other country-level project review meetings, if applicable
Be involved in local and global site management and cross functional stakeholder collaboration
Actively participate in role forums including local and global functional and cross-functional initiatives
Requirements:
Master’s degree OR Doctorate degree OR BA/BS/BSc or qualified nurse (RN)
Work experience in life sciences or medically related field, including Biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting)
Broad work experience working in life sciences or medically related field, including clinical site management experience, obtained working on clinical trials in a biotech, pharmaceutical or CRO company
Experience as a CRA, CTA, and/or Clinical/Regional Manager in the biopharmaceutical industry
Experience in a project leadership role
Experience working with or for Functional Service Provider or Contract Research Organizations
Supervisory Experience
Knowledge of or work experience with a biopharmaceutical GRDCA or QC department
Familiarity with advanced concepts of clinical research, extensive knowledge of ICH/GCP regulations and guidelines, strong knowledge of clinical trial operations, and understanding of Functional Service Provider operational model
Computer and system operation skills
Relevant therapeutic area education and training
Detailed understanding of customer service and demonstrated ability to anticipate and resolve problems
Demonstrated ability to work independently with minimal supervision and effectively in a team/matrix environment on multiple projects
Excellence in relationship building, ability to lead and influence in a positive manner, and strong leadership skills
Strong interpersonal skills, excellent organizational and planning skills, excellent oral and written communication, and business English fluency
Attention to quality and detail, ability to identify and resolve problems, and attention to quality planning and execution
Ability for critical thinking, thinking out of the box, and flexibility
Ability to write and present clearly using scientific and clinical issues terminology
What we offer:
Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act