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As a Clinical Template Contractor, you’ll use your clinical knowledge to create, review, and refine documentation templates that clinicians use within Heidi. Your work will directly improve the accuracy, usability, and localisation of Heidi’s clinical AI assistant - shaping how clinicians around the world document and deliver care. You’ll collaborate closely with our GTM and Medical Knowledge teams to understand clinicians’ workflows, translate them into structured templates, and help ensure our users have the best possible experience.
Job Responsibility:
Review clinical notes provided by users and convert them into customisable, high-quality templates compatible with Heidi
Collaborate with internal teams to understand clinical requirements and develop templates for new specialties or customer use cases
Support onboarding by helping clinicians tailor templates to their practice
Participate in template QA, testing, and training initiatives
Engage with users to refine existing templates and troubleshoot content-related issues
Leverage AI and productivity tools to streamline your workflow and improve efficiency
Requirements:
Clinicians or medical students (including nursing, allied health, or mental health backgrounds)
Fluent in both French and English
Availability of around 15–20 hours per week (flexible scheduling)
Strong written communication and attention to detail
Able to work independently and manage tasks remotely
Interested in digital health, AI, and the future of clinical documentation
Nice to have:
Experience with tools like Notion, ChatGPT, or Intercom is a plus (not required)
What we offer:
Flexible remote work across Europe
Hands-on experience at the intersection of medicine and AI
Collaborate with world-class clinicians, engineers, and operators
Play a direct role in transforming how healthcare is delivered globally