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ServiceNet Logo ServiceNet · Health and Beauty

Clinical Team Leader

United States, Franklin County 75500.00 - 79000.00 USD / Year · Job Posted April 20, 2026
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Job Description

Lead with Compassion. Guide with Expertise. At ServiceNet, we believe in the power of recovery, connection, and possibility. Our Mental Health Recovery Services Outreach Teams walk alongside individuals as they reclaim their lives and well-being in the community. We’re looking for a Clinical Team Leader who is ready to inspire, mentor, and bring clinical depth to a team doing some of the most important work in the field. As our Clinical Team Leader, you’ll oversee an Outreach Team serving individuals in Franklin County living with serious mental health challenges. You'll provide clinical supervision, shape service delivery, and ensure each team member is supported, resourced, and working together with purpose. Working closely with program leaders, nurses, peers, and housing coordinators, you’ll help participants make real progress toward stability, independence, and self-defined recovery.

Job Responsibility

  • Provide individual clinical supervision to Team Clinicians and Outreach Supervisors/Coordinators
  • Guide and support Residential Supervisors in clinical matters
  • Offer oversight and collaboration with the Team Nurse and Housing Coordinator, in partnership with senior leadership
  • Direct all clinical and outreach activities, including referrals, assessments, discharges, and ongoing interventions
  • Lead weekly team meetings focused on clinical review, operations, and staff development
  • Review and approve clinical documentation in the electronic health record to ensure compliance and quality
  • Facilitate training, team building, and skill development opportunities within team meetings
  • Foster a collaborative and compassionate team culture rooted in trauma-informed, recovery-oriented care
  • Collaborate with the Contract Director and VP of Mental Health Recovery Services on broader program initiatives and improvements
  • Perform additional duties as assigned in support of ServiceNet’s mission and participants' recovery

Requirements

  • Clinical Master’s degree and independent Massachusetts license (e.g., LICSW, LMHC)
  • At least 3 years of experience working with individuals with serious mental health conditions
  • A minimum of 3 years in a supervisory or clinical leadership role
  • Strong organizational, communication, and clinical documentation skills
  • Ability to work both independently and as part of a collaborative leadership team
  • A strengths-based, person-centered approach—and a belief in each person’s ability to recover
  • Valid driver’s license and access to a reliable vehicle

What we offer

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Mileage reimbursement
  • Generous paid time off
  • Comprehensive health and dental insurance
  • 403(B) retirement plan with employer match
  • Paid life insurance & long-term disability
  • Tuition assistance and professional development
  • A culture rooted in respect, recovery, and relationships
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