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Supervising a team of site operations staff (e.g., Site Specialists, Clinical Site Associates), overseeing daily workloads and priorities
Ensuring timely and accurate completion of site start-up, maintenance, and close-out tasks in line with SOPs and study plans
Monitoring site operations metrics and contributing to actions that improve efficiency and site experience
Collaborating with project management, monitoring, and other functions to resolve site-related issues
Supporting training, development, and performance management of team members
Contributing to the enhancement of site operations processes, tools, and documentation
Requirements
Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience
Experience in site operations, site support, or clinical operations, with prior lead or mentoring responsibilities preferred
Good understanding of clinical trial processes, GCP, and site documentation requirements
Strong leadership, communication, and organisational skills
Ability to manage multiple studies and priorities in a fast-paced environment
Collaborative, solution-oriented mindset with focus on quality and customer service
What we offer
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others