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Clinical Team Lead, Site Operations

United States, Hickory · Job Posted May 29, 2026
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Job Responsibility

  • Supervising a team of site operations staff (e.g., Site Specialists, Clinical Site Associates), overseeing daily workloads and priorities
  • Ensuring timely and accurate completion of site start-up, maintenance, and close-out tasks in line with SOPs and study plans
  • Monitoring site operations metrics and contributing to actions that improve efficiency and site experience
  • Collaborating with project management, monitoring, and other functions to resolve site-related issues
  • Supporting training, development, and performance management of team members
  • Contributing to the enhancement of site operations processes, tools, and documentation

Requirements

  • Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience
  • Experience in site operations, site support, or clinical operations, with prior lead or mentoring responsibilities preferred
  • Good understanding of clinical trial processes, GCP, and site documentation requirements
  • Strong leadership, communication, and organisational skills
  • Ability to manage multiple studies and priorities in a fast-paced environment
  • Collaborative, solution-oriented mindset with focus on quality and customer service

What we offer

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

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