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We are looking to expand our team of well organised clinical team secretary/administrators, to provide an efficient support service to the CAMHS Durham and Darlington Neurodevelopmental Assessment Service. The service offers comprehensive assessments for children and young people up to 18 years old.
Job Responsibility:
Answering e-mail and telephone enquiries
Enters team referrals into the trust patient records
Creates and ensures case note files are up to date and available
General office duties as required eg photocopying, postage, filing
Writing letters eg appointments, clinical reports
Ordering stationary and managing invoices
Attend meetings and clinical panels to record discussions and outcomes
Requirements:
Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration
Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9)
Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information
Customer Service experience (face to face, answering calls, correspondence)
Experience of organising completing demands and workloads
Experience of setting up and maintenance of administrative systems and processes
Experience of working autonomously and proactively
Comprehensive knowledge of Microsoft Office applications
Understanding of data protection and the need for confidentiality and how to maintain this
Knowledge of office systems and processes
Nice to have:
Level 3 in Business Administration
RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment
Experience of supporting/supervising staff
Experience of handling monies and working within financial guidelines