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We are looking for a Clinical Systems Specialist to join our Technology team, supporting the day-to-day operation and ongoing development of key clinical systems across the organisation. Reporting to the Clinical Systems Manager, this role is central to ensuring systems such as PACS, RIS, and integrations are reliable, effective, and aligned to clinical workflows. Working in a hybrid environment (home and Warwick), you will collaborate with clinical, technical, and operational teams to enhance system performance, support users, and contribute to continuous improvements that enable high-quality patient care
Job Responsibility
Provide day-to-day support and management of clinical systems, ensuring high availability and performance
Troubleshoot system and application issues, liaising with vendors and internal teams
Support system upgrades, reporting, audits, and performance monitoring
Maintain accurate documentation of system configurations, workflows, and processes
Analyse and improve radiology workflows to enhance efficiency and patient care
Gather requirements and support the development and testing of system changes and enhancements
Configure clinical systems and implement improvements to workflows
Support system rollouts, including user support and training (particularly PACS-related solutions)
Collaborate with clinical, operational, and technical teams on projects and initiatives
Ensure systems operate in line with governance, quality, and safety standard
Requirements
Good understanding of clinical systems and healthcare workflows
Experience supporting IT or clinical applications in a service environment
Knowledge of radiology systems such as PACS and RIS
Experience with system integrations and workflow tools
Strong troubleshooting and problem-solving skills
Demonstrable customer service experience in a busy IT or clinical environment
Excellent communication skills, with the ability to explain technical concepts clearly
Strong organisational skills with the ability to manage and prioritise workload effectively
Proven ability to build strong working relationships across teams