Clinical Support Trainer & CX Expert, Removables Job at Dandy

Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...

Location

France

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Training Delivery & Adoption Coaching: Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Clinical Support & Case Quality Expertise: Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement

What we offer

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

Fulltime

Dental Clinical Support Trainer & CX Expert, Removables

Dandy is hiring a Clinical Support Trainer & CX Expert in Removables to drive cl...

Location

Australia , Sydney

Salary:

88800.00 - 111000.00 AUD / Year

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Training Delivery & Adoption Coaching
Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Clinical Support & Case Quality Expertise
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement

What we offer

Offers Equity
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work

Fulltime

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...

Location

France

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Training Delivery & Adoption Coaching
Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Clinical Support & Case Quality Expertise
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement

What we offer

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

Fulltime

Dental Clinical Support Trainer & CX Expert

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...

Location

Australia , Sydney

Salary:

88800.00 - 111000.00 AUD / Year

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement

What we offer

Offers Equity
healthcare
dental
mental health support
parental planning resources
retirement savings options
generous paid time off

Fulltime

Clinical Support Trainer & CX Expert, Fixed

Dandy is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinica...

Location

Spain

Salary:

Not provided

Dandy

Expiration Date

Until further notice

Requirements

8+ years experience in a high-volume dental lab or clinical environment, with demonstrated ability to coach or mentor others
Deep hands-on proficiency with 3Shape TRIOS and other major intraoral scanners
Strong understanding of digital dentistry workflows
3+ years of experience with 3Shape CAD/CAM design or similar systems is required
Experience delivering live clinical training (virtual and/or in-person) with strong facilitation and coaching skills
Excellent communication skills with the ability to explain complex clinical and technical concepts simply and confidently
Proven ability to resolve complex clinical issues and guide clinicians through nuanced digital workflows
Highly organized and autonomous, with strong problem-solving skills and comfort navigating ambiguity
Customer-centric mindset with an ability to build trust and rapport quickly with clinicians and practice teams
Native or near-native fluency in the local market language, with strong knowledge of local dental norms and terminology

Job Responsibility

Deliver localized, high-impact onboarding (virtual and in-practice) that builds clinician confidence with scanning and digital workflows
Observe workflows and provide real-time coaching to reinforce best practices and elevate scan quality
Drive early digital utilization by removing clinical and workflow blockers and helping practices establish strong habits
Localize global training content to align with regional workflows, terminology, and regulatory norms
Build trust with clinicians and practice teams, helping them translate training into consistent, successful digital cases
Serve as the senior clinical escalation point for complex cases, providing clear guidance via chat, phone, video, and email
Troubleshoot clinical, scanning, and technical issues end-to-end, offering solutions that improve both quality and confidence
Assess scan and case quality against global standards and offer targeted coaching to drive continuous improvement
Act as the liaison between clinicians and the lab, translating clinical preferences into actionable direction for accurate case outcomes
Surface market-specific clinical insights to product, lab, and CX teams to support workflow localization and continuous improvement

What we offer

Healthcare
Dental
Mental health support
Parental planning resources
Retirement savings options
Generous paid time off

Fulltime

New

Upgrade install and Relocation Engineer

The Customer Support (CS) organization is responsible for the installations, qua...

Location

China , Shanghai

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Requires flexibilty and openess to accommodate various work settings, locations and interactions/collaborations with different colleagues
Requires a BS degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience

Job Responsibility

Problem analysis and approach
Problem handovers and routing
Installation
Upgrade
Procedures
Training / advice
Knowledge build-up and transfer

Fulltime

New

Senior Talent Acquisition Partner

A Senior Talent Acquisition Partner who knows great hiring changes everything an...

Location

United States , Burlington

Salary:

110000.00 - 120000.00 USD / Year

Myomo

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Human Resources, or a related field
At least 6-8 years of in-house recruiting experience within a corporate environment in the Medical Device, Biotechnology or Healthcare industry
3+ years in a senior or lead role supporting scaling teams
Experience recruiting across a variety of functions, with a focus on technical, operations, clinical, and commercial, including management and leadership roles
Proficiency with LinkedIn Recruiter, Indeed, applicant tracking systems and other modern recruiting tools, including AI-enabled technologies
Understanding of organizational structure, role requirements, compensation practices, and related HR processes
Excellent written and verbal communications skills, with equally strong candidate assessment and evaluation abilities
Strong problem-solving and organizational skills, with the ability to manage multiple priorities in a fast-paced environment
Self-motivated and able to work independently while maintaining a high level of accountability
Collaborative and team oriented, with strong interpersonal skills, attention to detail, and a customer focused approach

Job Responsibility

Develop and execute scalable, data-driven recruiting approaches aligned with business goals
Partner closely with hiring managers to understand talent needs
Collaborate with HR leadership to align recruiting efforts with business priorities
Leverage modern sourcing tools, technologies, and AI-driven solutions to identify, engage, and attract top talent
Drive candidate experience initiatives
Analyze recruiting data, hiring trends, turnover, and candidate feedback
Manage job board and social media spend
Continuously improve recruiting processes
Own and drive full-cycle recruitment, including sourcing, interviewing, and offer negotiation
Build and maintain talent pipelines across a range of roles

Fulltime

New

Filed service engineer

Location

China , Shanghai

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Problem analysis and approach
Problem handovers and routing
Repairs
Procedures
Training / advice
Process Optimization
Knowledge build-up and transfer
Coaching
Inclusion and diversity

Job Responsibility

Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others
Handover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports)
Use tools, replace parts, improve settings, to execute repairs and standard service actions independently
Based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure
Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed
Signal gaps and improvement opportunities and reports it to the relevant stakeholders
Maintain and broaden own knowledge, shares best known methods within the work group
Provide appropriate support and assistance to less experienced engineers on first tasks

Fulltime

Clinical Support Trainer & CX Expert, Removables

Dandy

Location:
Spain

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Clinical Support Trainer & CX Expert, Removables

Clinical Support Trainer & CX Expert, Removables

Dental Clinical Support Trainer & CX Expert, Removables

Clinical Support Trainer & CX Expert, Fixed

Dental Clinical Support Trainer & CX Expert