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Under the direction of the area supervisors, oversees and coordinates the flow of specimens throughout the laboratory. Provides technical supervision of section and is accountable for the professional conduct and technical performance of personnel within area.
Job Responsibility:
Oversees and coordinates the flow of specimens throughout the laboratory
Provides technical supervision of section and is accountable for the professional conduct and technical performance of personnel within area
Holds staff accountable for accurate and timely completion of assigned activities
Ensures staff follow laboratory policies and procedures, including safety and security
Monitors employee performance and department TAT’s
Investigates and reports suggestions for corrective action to operations and leadership
Performs troubleshooting as needed, including missing samples and follow-up on problems
Assesses work processes and makes suggestions to supervisor for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems
Participates in QA initiatives
Collects shift data required for QA monitors
Participates in regularly scheduled meetings with operations coordinator and supervisors
Completes action logs, preventative maintenance logs and pending lists daily
Assumes responsibility for defining priorities during extraordinary situations, such as sick calls, safety and security incidents, emergency- “disaster” situations
Works with supervisory team and laboratory staff to plan for and accomplish departmental and organizational goals and objectives
Promotes and supports a positive team environment within the department
Participates in evaluating employees
Discusses and documents any personnel issues with the appropriate supervisor
Communicates policies and procedures and monitors compliance
Requirements:
Associate's degree and 1 year of laboratory experience required
2 years of college with a focus in Laboratory Science and technical training closely related to this position required
Excellent communication, word processing and computer skills required
Excellent customer service skills required
Ability to maintain professional discretion with confidential patient results required
Nice to have:
Ability to identify and resolve problems, pay attention to details and handle frequent interruptions
Ability to function effectively in a rapidly changing environment