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Clinical Support Tech 3

United States of America, Rochester 20.31 - 27.42 USD / Hour · Job Posted February 20, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Performs a diversity of technical assignments which are broadly outlined, require some theoretical insight and occasionally require the interpretation of results
  • Exercises complex skill and judgment, and knowledge of the principles and methods of a technical field
  • Serves as a resource to physicians, nurses and other laboratory personnel regarding specimen handling and processing
  • Manages and maintains department schedules for staff in the Automated Lab
  • Authorizes requests for time off, approves subsequent changes to the schedule and communicates changes to appropriate individuals
  • Prepares and posts master schedule six weeks in advance
  • Ensures adequate staffing levels
  • Posts vacancies and assists staff with filling full or partial shifts
  • Schedules employees and new hires for mandatory in-services and continuing education programs
  • Monitors staff compliance for annual competency and required in-services
  • Oversees and facilitates new hire orientation
  • Schedules training of new staff and in-services new hires on scheduling practices
  • Reviews time sheets for completeness and accuracy
  • Develops methods for handling payroll
  • Trains Supervisors and staff on HRIS system
  • Initiates payroll changes
  • Monitors vacation and unscheduled absences for supervisory review
  • Completes special projects, data collection and standardizing scheduling SOP
  • Other duties as assigned

Requirements

  • Associate's degree in Laboratory Sciences and technical training closely related to this position required
  • 1 year of laboratory experience preferred
  • Or equivalent combination of education and experience
  • Familiarity with medical terminology preferred

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  • Ensures adequate staffing levels
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  • Ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs preferred
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  • Exercises a high degree of skill, judgment, and an understanding of the principles and methodology of a technical field
  • Provides basic diagnostic testing and imaging
  • When working with a physician, spends most of the time working with patients and supporting physicians
  • Gathers necessary information for physician, initial patient screening work up and assessment and performs certain diagnostic testing required to properly care for the patient in accordance with any eye related problems and the sub-specialty
  • Obtains, performs or checks for ocular history, vital signs, visual acuity, neutralize glasses, automated refractions, pupillary exams, confrontational fields, ocular motility, and intraocular pressure
  • Performs diagnostic testing, including basic color vision screening using Ishihara or HRR plates, automated visual field testing, Humphrey Visual Field, corneal topographies for corneal measurements associated with contact lens fittings, corneal disease or surgical management on the orbscan
  • Uses a pachymeter to measure corneal thickness
  • Possesses basic contact lens knowledge and the ability to insert and remove contacts lenses or teach a patient insertion and removal techniques and contact lens care
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As a community, the University of Rochester is defined by a deep commitment to M...
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