Clinical Support Tech 2 Job at University of Rochester (Rochester)

New

Clinical Support Tech 2

Ensures the appropriate labeling and timely delivery of lab specimens to the cor...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 1 year of related experience required
2 years of college education leading to an Associate degree preferred
Or equivalent combination of education and experience
Familiarity with medical terminology preferred

Job Responsibility

Ensures the appropriate labeling and timely delivery of lab specimens to the correct department within the hospital
Investigates missing and/or inappropriately labeled specimens
Answers phones, greets patients, and reports results to physicians and nursing staff
Provides coverage for general administrative duties, such as filing and mail delivery as needed
Accessions specimens into computer system
Enters patient and billing information into the Omega computer system for outpatient specimens
Triages specimen processing according to grossing priority
Resolves specimen discrepancies in a timely manner, including contacting physicians and physician offices for information
Cleans and stocks the gross room, including running the dishwasher and stocking the gross stations
Supplies the gross room with liquid nitrogen

Parttime

New

Clinical Support Tech 2

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 1 year of related experience required
2 years of college education leading to an Associate degree preferred
Or equivalent combination of education and experience
Familiarity with medical terminology preferred

Job Responsibility

Ensures the appropriate labeling and timely delivery of lab specimens to the correct department within the hospital
Investigates missing and/or inappropriately labeled specimens
Answers phones, greets patients, and reports results to physicians and nursing staff
Provides coverage for general administrative duties, such as filing and mail delivery as needed
Accessions specimens into computer system
Enters patient and billing information into the Omega computer system for outpatient specimens
Triages specimen processing according to grossing priority
Resolves specimen discrepancies in a timely manner, including contacting physicians and physician offices for information
Cleans and stocks the gross room, including running the dishwasher and stocking the gross stations
Supplies the gross room with liquid nitrogen

Fulltime

Senior Manager Global Category-Digital Health and Regulated Tech

We are seeking an individual who thrives in ambiguity, capable of driving catego...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Familiarity with procurement platforms such as Ariba, as well as ERP systems and advanced analytics tools
Excellent problem solving and organizational skills
Strong analytical skills, including the ability to analyze large datasets, identify trends, and derive actionable insights
Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment
Strong knowledge of regulated software and digital health procurement
Familiarity with compliance frameworks (21 CFR Part 11, GxP, HIPAA, GDPR)
Experience with vendors in clinical technology, digital health, and connected medical solutions
Doctorate degree and 5 years of Global Strategic Sourcing, Procurement experience
Or Master’s degree and 12 years of Global Strategic Sourcing, Procurement experience
Or Bachelor’s degree and 15 years of Global Strategic Sourcing, Procurement experience

Job Responsibility

Lead category management for Digital Health and regulated technology software supporting clinical trials, patient engagement, and regulated applications
Partner with R&D, Clinical, Regulatory, and Compliance teams to ensure alignment with FDA, EMA, HIPAA, and GDPR standards
Negotiate contracts with vendors of e-clinical, ePRO, EDC, and patient-facing apps, balancing innovation with compliance
Build governance frameworks ensuring cybersecurity, data privacy, and quality system compliance for regulated digital solutions
Monitor evolving digital health regulations and integrate compliance into sourcing strategies
Provide strategic oversight as the lead for Digital Health and Regulated Software category and sourcing
Act as a trusted advisor to ensure that procurement initiatives are aligned with broader organizational objectives
Guide and facilitate collaboration across cross-functional teams and regional stakeholders
Ensure that all Software procurement activities are managed in compliance with regulatory, contractual, and operational risk requirements
Collaborate with Strategic Sourcing peers to oversee the strategic approach to complex negotiations for Software contracts

New

Clinical Support Tech 2

Under the supervision of the section Supervisor and with specific direction from...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree or some college level course work in science or a related discipline
or an equivalent combination of education, experience or certification
Customer service experience preferred
Knowledge of medical terminology, anatomy/physiology a plus
Ability to maintain a friendly and courteous professional manner at all times
Ability to interact effectively and professionally with co-workers and customers
Excellent computer and organizational skills
Ability to rotate shifts, weekends, and holidays as assigned
Adheres to all departmental and organizational policies and procedures
Demonstrates all aspects of ICARE values

Job Responsibility

Sample Management (30%): Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station
Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling
Takes appropriate action to ensure specimen integrity whenever testing may be delayed
Tracks and receives batches, verifying receipt of specimens
Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab)
Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines
Patient Registration and Specimen Log-in (30%): Registers patient information into HIS (Hospital Information System)
Identifies special registration (i.e. client Bill, research)
Identifies and registers patient billing information
Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders

Fulltime

New

Clinical Support Tech 2

Under the supervision of the section Supervisor and with specific direction from...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree
Or some college level course work in science or a related discipline
Or an equivalent combination of education, experience or certification
Customer service experience preferred
Knowledge of medical terminology, anatomy/physiology a plus
Ability to maintain a friendly and courteous professional manner at all times
Ability to interact effectively and professionally with co-workers and customers
Excellent computer and organizational skills
Ability to rotate shifts, weekends, and holidays as assigned
Adheres to all departmental and organizational policies and procedures

Job Responsibility

Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station
Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling
Takes appropriate action to ensure specimen integrity whenever testing may be delayed
Tracks and receives batches, verifying receipt of specimens
Prepares specimens for transport to specialized areas of testing
Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines
Registers patient information into HIS (Hospital Information System)
Identifies special registration
Identifies and registers patient billing information
Enters all appropriate comments from orders

Parttime

New

Clinical Support Tech 2

Under the supervision of the section Supervisor and with specific direction from...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree or some college level course work in science or a related discipline
or an equivalent combination of education, experience or certification
Customer service experience preferred
Knowledge of medical terminology, anatomy/physiology a plus
Ability to maintain a friendly and courteous professional manner at all times
Ability to interact effectively and professionally with co-workers and customers
Excellent computer and organizational skills
Ability to rotate shifts, weekends, and holidays as assigned
Adheres to all departmental and organizational policies and procedures
Demonstrates all aspects of ICARE values

Job Responsibility

Sample Management (30%): Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station
Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling
Takes appropriate action to ensure specimen integrity whenever testing may be delayed
Tracks and receives batches, verifying receipt of specimens
Prepares specimens for transport to specialized areas of testing (i.e. specialty labs, reference lab)
Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines
Patient Registration and Specimen Log-in (30%): Registers patient information into HIS (Hospital Information System)
Identifies special registration (i.e. client Bill, research)
Identifies and registers patient billing information
Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders

Fulltime

New

Clinical Support Tech 2

Under the supervision of the section Supervisor and with specific direction from...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree or some college level course work in science or a related discipline
Or an equivalent combination of education, experience or certification
Customer service experience preferred
Knowledge of medical terminology, anatomy/physiology a plus
Ability to maintain a friendly and courteous professional manner at all times
Ability to interact effectively and professionally with co-workers and customers
Excellent computer and organizational skills
Ability to rotate shifts, weekends, and holidays as assigned
Adheres to all departmental and organizational policies and procedures
Demonstrates all aspects of ICARE values

Job Responsibility

Receives specimens from inpatient and outpatient locations via couriers or pneumatic tube station
Uses knowledge of test menu to prioritize handling of stat/urgent specimens and those needing special handling
Takes appropriate action to ensure specimen integrity whenever testing may be delayed
Tracks and receives batches, verifying receipt of specimens
Prepares specimens for transport to specialized areas of testing
Manages sample archive storage system and specimen disposal as specified by laboratory storage guidelines
Registers patient information into HIS (Hospital Information System)
Identifies special registration
Identifies and registers patient billing information
Logs-in laboratory procedure codes as ordered from manual requisitions or assures accuracy of electronic orders

Parttime

New

Clinical Care Navigator, After Hours

Clinical Care Navigator, After Hours role at Spring Health, a company on a missi...

Location

United States

Salary:

33.33 - 42.31 USD / Hour

Spring Health

Expiration Date

Until further notice

Requirements

LCSW, LMFT, LPC, or licensed psychologist
Minimum of 2+ years of direct clinical care experience
Expertise in crisis assessment and safety planning
Knowledge of crisis support, CBT, motivational Interviewing, mindfulness, and solution-focused clinical interventions
Fully engaged and free from interruptions for the duration of shift
Excellent listening, written and verbal communication skills
Approach all interactions with cultural awareness, empathy, and respect for individual identities
Motivated to go above and beyond for members to provide a high-touch experience
Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks
Able to multi-task and context switch

Job Responsibility

Provide in-the-moment clinical support, psycho education, and connection to appropriate referrals and resources on a clinical phone queue
Utilize skills such as active listening, motivational interviewing, and solution-focused approaches to collaboratively engage with members seeking help with mental health, substance use, or family/relationship concerns
Assess for risks and provide crisis support, safety planning, and follow up with high risk members to ensure safety and timely connection to care
Recommend a plan of action based on clinical presentation and coordinate connection to appropriate care and services (Spring Health therapists, coaches, physicians, or external resources)
Provide after hours support to members and leaders seeking services or connection to the Global team, Management Consultation team, and Spring Internal team
Use effective written skills to complete professional documentation and to interact with members and providers through email
Follow care management outreach protocols and utilize good clinical judgment to identify and problem-solve barriers or disruptions to care
Promote effective care by coordinating closely with Spring Health care providers and the Provider Operations team
Interact and problem-solve with multi-disciplinary teams such as Care Support, Benefits/Billing, and Product to ensure a smooth member experience
Participate in staff meetings, case consultations, and trainings

What we offer

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans available, with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Competitive paid time off policies including vacation, sick leave and company holidays
At 6 months tenure, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub for fitness, mindfulness, nutrition, and sleep

Fulltime

Clinical Support Tech 2

University of Rochester

Location:
United States of America , Rochester

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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