Clinical Support Tech 2

• Ensures the appropriate labeling and timely delivery of lab specimens to the correct department within the hospital
• Investigates missing and/or inappropriately labeled specimens
• Answers phones, greets patients, and reports results to physicians and nursing staff
• Provides coverage for general administrative duties, such as filing and mail delivery as needed
• Accessions specimens into computer system
• Enters patient and billing information into the Omega computer system for outpatient specimens
• Triages specimen processing according to grossing priority
• Resolves specimen discrepancies in a timely manner, including contacting physicians and physician offices for information
• Cleans and stocks the gross room, including running the dishwasher and stocking the gross stations
• Supplies the gross room with liquid nitrogen
• Provides the gross room personnel with supplies necessary to perform ancillary studies
• Maintains awareness of when such studies are required
• Monitors refrigerator/freezer temperatures
• Disposes of 'red bag trash' from gross room
• Performs daily maintenance of frozen section area, including changing staining solutions, taking temperatures of refrigerator and cryostats, stocking supplies, cleaning work area, and scheduled vacuuming of cryostats
• Completes the corresponding documentation of procedures on the Frozen Section Room QA sheet
• Other duties as assigned

• High School diploma and 1 year of related experience required
• 2 years of college education leading to an Associate degree preferred
• Or equivalent combination of education and experience
• Familiarity with medical terminology preferred

Familiarity with medical terminology