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Clinical Support Tech 2

United States of America, Rochester 19.62 - 26.49 USD / Hour · Job Posted February 20, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Ensures the appropriate labeling and timely delivery of lab specimens to the correct department within the hospital
  • Investigates missing and/or inappropriately labeled specimens
  • Answers phones, greets patients, and reports results to physicians and nursing staff
  • Provides coverage for general administrative duties, such as filing and mail delivery as needed
  • Accessions specimens into computer system
  • Enters patient and billing information into the Omega computer system for outpatient specimens
  • Triages specimen processing according to grossing priority
  • Resolves specimen discrepancies in a timely manner, including contacting physicians and physician offices for information
  • Cleans and stocks the gross room, including running the dishwasher and stocking the gross stations
  • Supplies the gross room with liquid nitrogen
  • Provides the gross room personnel with supplies necessary to perform ancillary studies
  • Maintains awareness of when such studies are required
  • Monitors refrigerator/freezer temperatures
  • Disposes of 'red bag trash' from gross room
  • Performs daily maintenance of frozen section area, including changing staining solutions, taking temperatures of refrigerator and cryostats, stocking supplies, cleaning work area, and scheduled vacuuming of cryostats
  • Completes the corresponding documentation of procedures on the Frozen Section Room QA sheet
  • Other duties as assigned

Requirements

  • High School diploma and 1 year of related experience required
  • 2 years of college education leading to an Associate degree preferred
  • Or equivalent combination of education and experience
  • Familiarity with medical terminology preferred

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