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The clinical support specialist will provide administrative support to clinical care coordinator team including monitoring and running reports, creating visit notifications, sending emails on behalf of Clinical Specialists using established Outlook templates, basic patient chart maintenance in Salesforce & NextGen, and other duties as assigned.
Job Responsibility:
Monitor & run reports out of EMR systems
Send emails to facilities on behalf of peer group utilizing established Outlook templates & verbiage
Update basic information in patient charts as needed in Salesforce & NextGen
Maintain relevant patient documents in Salesforce
Other duties as needed
Requirements:
High school diploma or equivalent is required
an associate or bachelor’s degree is preferred
1-2 years previous applicable experience
Computer Skills – proficient use of Excel and Word
High Level of Organization – ability to manage and coordinate all supplies/equipment
Ability to prioritize and address multiple demands concurrently
Must fit with core values: Care Fully, Strive for Excellence, Team Works
Team Mindset – ability to work within a team
Process Improvement - Openness to continuous improvement of processes and seek ways to improve processes
Positive Problem-Solver in a variety of circumstances – Ability to think on your feet and find solutions to a variety of unique issues
What we offer:
PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more