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Robert Half Logo Robert Half · IT - Administration

Clinical Support Specialist

United States, Palo Alto · Job Posted June 09, 2026
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Job Description

We are looking for a detail-oriented Clinical Support Specialist to support patient registration and front-end administrative operations for a healthcare setting in Palo Alto, California. This is a Contract position suited for someone who can deliver accurate documentation, strong customer service, and efficient coordination in a fast-paced environment. The role focuses on patient intake, insurance verification, document handling, and communication with clinical teams while maintaining professionalism and confidentiality at all times.

Job Responsibility

  • Accurately log and process incoming patient samples and test orders
  • Enter complex laboratory orders into specialized software systems
  • Provide support and troubleshooting assistance to physicians and healthcare providers regarding test orders
  • Compile meeting agendas and assist with administrative coordination
  • Maintain and organize paper-based filing systems and documentation
  • Ensure data accuracy, completeness, and compliance with established procedures
  • Handle sensitive patient and healthcare information with confidentiality and professionalism

Requirements

  • Exceptional attention to detail and accuracy
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong customer service and problem-solving abilities
  • Ability to work independently while maintaining high quality standards

Nice to have

  • Experience with EPIC and/or mTilda software
  • Knowledge of controlled document management processes
  • Familiarity with PHI/PII handling requirements and data privacy standards
  • Experience working with laboratory, clinical, or healthcare documentation

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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