Clinical Supply Solutions Commercial Associate Job at Cencora

Job Description

Under the general direction of the Director – Clinical Supply Solutions (CSS), the Analyst II - CSS Commercial, will provide essential support to the global commercial growth of the CSS service line. This role involves assisting in sales efforts, collaborating with cross-functional teams (such as Marketing, Sales, Operations, and Quality), and identifying opportunities to drive revenue growth. In this role, the Commercial Associate will support the Business Development (BD) teams in managing pipelines, engaging with clients, and delivering tailored solutions to meet customer needs. The position requires strong organizational skills, a customer-focused mindset, and the ability to analyze data to provide actionable insights.

Job Responsibility

Supports the commercial growth of the CSS service line by collaborating with the BD teams to identify and prioritize sales opportunities globally
Takes an active role in educating Sales and Marketing teams on CSS capabilities and service development
Ensures insights on CSS differentiations and clients unmet needs are fed back to CSS leadership to inform decision on CSS strategy development and innovation
Assists in managing sales pipelines and provides regular updates on progress against revenue targets
Works closely with Global and Regional Sales and Marketing teams to produce prospecting strategies that drive new business acquisition for CSS
Prepares sales proposals, presentations, and bid defense materials to support client engagement efforts
Conducts market research to identify trends, opportunities, and competitive insights that align with the CSS service line strategy
Assists in the development of marketing materials and customer-facing collateral in collaboration with the Enablement Function
Participates in client meetings as needed, helping to build and nurture strong customer relationships
Develops and maintains dashboards and reports to track key performance indicators (KPIs) and trends, supporting data-driven decision-making
Monitors competitive offerings and gathers insights to help refine the CSS value proposition
Collaborates with cross-functional teams to ensure alignment between service capabilities and customer expectations
Represents the CSS service line at industry events, conferences, and exhibitions as required
Ensures compliance with company policies, regulatory requirements, and contractual obligations in all activities
Maintains flexibility and availability for occasional travel and supports global business initiatives as needed

Requirements

Bachelor’s degree in business, marketing, healthcare, or a related field (or equivalent experience)
A minimum of 4–5 years of experience in sales, business development, or a related customer-facing role, preferably within the healthcare, clinical trials, or logistics industries
Experience working in a global or matrixed environment is an advantage
Strong understanding of company policies, goals, and objectives to effectively support commercial activities
Familiarity with clinical trial operations, healthcare services, or 3PL operations is preferred
Excellent organizational skills and attention to detail
Proficiency in financial analysis and report preparation
Strong interpersonal skills with the ability to build relationships and collaborate across teams
Customer-service-oriented, with a focus on delivering tailored solutions to meet client needs
Ability to work in a dynamic, matrixed environment where influencing and teamwork are key
Analytical mindset with the ability to interpret data and provide actionable insights
Strong written and verbal communication skills, including the ability to create high-quality presentations and reports
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools (e.g., Salesforce)
Adaptability to handle unexpected challenges and changing priorities under pressure
Ability to represent the organization in client-facing and external settings

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

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Clinical Supply Solutions Commercial Associate

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