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The Clinical Supervisor is responsible for the cognitive behavioral therapy and clinical services provided at Rogers Behavioral Health (RBH) according to established standards of care. The Clinical Supervisor works directly with members of the clinical team to train, coach and develop staff providing care. With direct service involvement, this position has a comprehensive understanding of how the programs operate. This employee works in concert with clinical and administrative supervisors on performance improvement activities.
Job Responsibility:
Provide direct cognitive behavioral and other therapeutic services to patients according to clinical standards of care
Document mental health services according to applicable regulations and payer expectations
Meet with families and participate in education through regular support and treatment update sessions
Provide consultations and case evaluations as requested based on area of specialty
Provide supervision and promote the professional development of clinical staff and document supervision according to regulatory requirements and standards of care
Supervise clinical staff with an orientation on clinical independence in practice
Participate in multidisciplinary treatment team meetings
Train clinical staff in leading treatment team meetings by orienting to the assessment, treatment, and discharge planning of patients who receive clinical services
Maintain and assure consistent service delivery for patients receiving care through observing clinical processes and monitoring the fidelity of the clinical care provided in the program
Develop and maintain standardized clinical program materials
Conduct formal training within areas of expertise as relevant to clinical care and best practice
Conduct community seminars, lectures, and marketing activities to assist with business development
Offer ongoing training, support, and coaching to staff members
Promote a culture of outcome-based assessment and utilization of proven outcomes to drive care
Utilize and encourage utilization of patient outcome measures to drive recommendations for care
Monitor and share program outcomes to ensure health of the clinical programming offered
Develop and monitor clinical leadership standard practice using metrics and performance-based outcomes
Assess and maintain quality of documented interventions, including patient care plan according to organizational standards and standard work
Assure documentation of treatment plans, hierarchies and psychosocial information and completeness of the medical record
Conduct periodic audits of medical records to assure proper documentation of services provided
Assist in promoting a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills
Be open to change and actively support change
Be open to others’ ideas and points of view
Promote department goals as well as the mission of Rogers Behavioral Health
Communicate goals to fellow staff members
Demonstrate measurable goal achievement
Maintain department policies and procedures
Participate in in-services, seminars, and other meetings as assigned to increase involvement and awareness of Joint Commission and other regulatory agency compliance regulations as they relate to clinical nursing education operations
Participate in and support system improvement initiatives as directed
Demonstrate punctuality and preparedness
Demonstrate effective communication skills
Demonstrate good organizational skills
Contribute in a positive, solution-focused manner
Attend department meetings as needed, actively participate in discussions, recognize and contribute to activities leading to improvement
May participate in Rogers research activities
Participate in ROS program
Gain understanding of the ROS process
Apply the ROS model to your department’s activities
Participate and/or create ROS projects that lead to improvement of clinical nurse education
Conduct self in a professional manner
Demonstrate organizational skills that promote timely response to all inquiries and to task completion
Communicate with all individuals in a positive and professional manner
Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution
Communicate concerns and provide solutions for same
Attend outside seminars and/or educational classes to promote professional growth and meet continuing education requirements
Demonstrate a positive and professional attitude toward parties outside the hospital ((i.e. academic partners, professional guest speakers etc.)
Comply with Rogers policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs
Project a professional image by wearing appropriate, professional attire as defined in Rogers Memorial Hospital policy
Requirements:
Master’s degree required in the behavioral sciences
Minimum of five (5) years post-license or an ability to supervise training hours for licensure in state of oversight
American Heart Association CPR certification within thirty (30) days of hire
Training in Nonviolent Crisis Intervention (NCI) within sixty (60) days of hire/transfer
Compliance with RCC and CBRF employee requirements as applicable
Licensure consistent with academic preparation at the time of hire or secured within an agreed-upon time period
What we offer:
Health, dental, and vision insurance coverage for you and your family