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The Clinical Supervisor I (LPN) is a licensed health care professional or clinician who oversees and mentors less experienced clinical staff, assigns work, maintains schedules and assists the Practice Manager and other leadership in the implementation of policies, workflows and processes.
Job Responsibility:
Oversees clinical staff in assigned area, and assists department management in implementation of day to day activities and processes
Responsible for training staff on clinical office protocols and techniques
Responsible for documentation and maintaining patient immunization records, Coumadin registry, administering vaccines/injectables and other related clinical duties
Assists providers with patient education
Assesses new staffs clinical office protocols (i.e., vitals, phlebotomy) prior to probationary performance appraisal
Assists management with triaging, stocking supplies, reordering clinical supplies, etc., as needed
Assists management with annual competencies and performance appraisals
Verifies that all quality improvement protocols are being complied with
Assists management with improving workflows and processes
Resolves patient/family issues in the absence of the Practice Manager
Other relevant duties as assigned
Requirements:
2+ years in a medical office setting
some management or supervisory experience preferred
eClinical Works or EPIC experience an additional plus