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As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams. The Clinical Outcomes Specialist (COS) role supports both our hospital customers as well as our sales team. This role provides both clinical and product education with a focus on helping our customers improve patient care, outcomes, and clinical workflow.
Job Responsibility:
Provide product education through planned evaluations and implementations including both onsite at the hospital as well as virtually
Collaborate with clinical customers on how to best integrate the use of our products into clinical protocols to reduce adverse patient events like patient deterioration, falls, and pressure injuries
The role is predominantly focused on our PSS (Beds and stretchers) and FLC (vital signs monitors) product portfolios. Additional ancillary support for our GSS portfolio (surgical tables) is also in scope
Coordinate and facilitate the implementation of annual Baxter clinical studies focused on patient falls, pressure injuries, and deterioration with customers. This includes collecting and analyzing the data captured, preparing, developing and leading a Power Point presentation that summarizes the findings and results to key clinical leaders including Professional Practice, Quality Teams, Educators, Directors of clinical programs and VP’s responsible for patient care
Work closely with the Regional Director, Account Managers, and other team members to develop and execute on account plans and sales strategies in order to meet annual and quarterly sales targets
Record activities and contracts within sales software applications (Salesforce.com) and assure that all information remains current and provides enough detail to be useful to other team members
Travel as the need arises (up 50% of the time)
Requirements:
Allied Health Designation: degree, diploma or equivalent required (Nursing or Allied Health). Allied Health includes Physio Therapist, Occupational Therapy, or Respiratory Therapist
At least two years of clinical experience at an acute care hospital (ICU, Medical/Surgical Floors)
Strong presentation skills
Strong organizational skills with the ability to manage multiple priorities
Nice to have:
Experience working in professional practice, clinical informatics or as a clinical educator