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We are currently seeking a Clinical Site Associate to join our diverse and dynamic team. As a Clinical Site Associate at ICON, you will play a key role in supporting site management activities and ensuring that clinical trials are conducted efficiently, compliantly, and to the highest quality standards. You will work closely with Clinical Research Associates (CRAs), site staff, and cross-functional teams to help drive study start-up, maintenance, and close-out activities.
Job Responsibility:
Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals
Maintaining up-to-date site information and status in clinical trial management systems and trackers
Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries
Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions
Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness
Collaborating with internal stakeholders to support timely site payment processing and issue resolution
Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency
Requirements:
Bachelor’s degree in life sciences, healthcare/medical or a related field, or equivalent experience
Initial experience in clinical research, administration, or a similar regulated environment is highly desirable
Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines
High attention to detail and accuracy in documentation and data entry
Effective written and verbal communication skills, with a customer-focused approach to site support
Proficiency with MS Office and comfort working with electronic systems and databases
Ability to work collaboratively in a team environment and adapt to changing priorities
Ability to commute easily to the office location in Reading
What we offer:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others