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iconplc Logo iconplc · IT - Administration

Clinical Site Associate

Germany, Frankfurt · Job Posted May 29, 2026
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Job Description

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. As a Clinical Site Associate at ICON, you will support site management activities and ensure that clinical trials are conducted efficiently, compliantly, and to the highest quality standards.

Job Responsibility

  • Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals
  • Maintaining up-to-date site information and status in clinical trial management systems and trackers
  • Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries
  • Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions
  • Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness
  • Collaborating with internal stakeholders to support timely site payment processing and issue resolution
  • Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency

Requirements

  • Bachelor's degree in life sciences, healthcare or a related field, or equivalent experience
  • Initial experience in clinical research, administration, or a similar regulated environment is preferred
  • Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines
  • High attention to detail and accuracy in documentation and data entry
  • Effective written and verbal communication skills, with a customer-focused approach to site support
  • Proficiency with MS Office and comfort working with electronic systems and databases
  • Ability to work collaboratively in a team environment and adapt to changing priorities
  • Willingness to travel as required (approximately 10%)
  • Excellent communication skills in German and English

What we offer

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family's needs
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others
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