Job Description:
Provides member service by acknowledging members, identifying member needs, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting company products and services that engage members in total healthcare solutions. Complies with company policies, procedures, and standards of ethics and integrity. Utilizes the Open Door Policy. Operates hardware (for example, cash registers, related equipment), processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types. Provides Pharmacy products and services to members in accordance with Company policies and procedures by assisting with processing prescription and OTC orders and purchases, stocking and securing Pharmacy supplies and merchandise, entering prescription information or filing prescriptions, and completing and maintaining paperwork, forms, and other required documentation. Receives and stocks merchandise in the Pharmacy area and organizes and maintains the Pharmacy area by following company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation. Provides expanded comprehensive patient care by administering any clinical service programs (for example, immunizations, point-of-care testing) offered by Sam’s Club in compliance with State Board of Pharmacy statutes/regulations. Assists in inventory management by monitoring stock levels, placing orders for supplies, and ensuring that inventory is accurately tracked and maintained. Collaborates with healthcare professionals to ensure accurate and timely dispensation of medications, providing support and information as needed. Participates in training and development programs to stay updated on industry standards, new medications, and best practices in pharmacy operations.
