Clinical Services Manager Jobs

ACES Eye Clinic

Location:
United Kingdom, Edgbaston or Glasgow

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

55000.00 - 65000.00 GBP / Year

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Job Description:

The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all group services. You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance.

Job Responsibility:

Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators
Oversee governance administration, including Clinical Governance and Quality Committee meetings
Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance
Manage and report on incidents, complaints, investigations, and patient safety outcomes
Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans
Undertake regular mock inspections and oversee our regulatory readiness framework
Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance
Prepare comprehensive reports for the Director of Care and Quality and the Executive Team
Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement

Requirements:

Registered Healthcare Professional (NMC, HCPC, or equivalent)
Significant experience in clinical governance, regulatory compliance, or healthcare quality management
Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes
Skilled in data analysis, audit management, and quality reporting
Excellent communicator with the ability to engage confidently at senior and regulatory levels
Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety

What we offer:

29 Days Annual leave
Private Medical Insurance
Free Eye surgery (LVC or IOL)
Discounts on other group procedures and goods

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Clinical Services Manager